Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Christopher Cowan

Paisley,Renfrew

Summary

Offering strong interpersonal skills and a keen ability to connect with customers. Knowledgeable about customer service principles, sales techniques, and maintaining a positive shopping environment. Ready to use and develop communication, problem-solving, and teamwork skills.

Proficient in data analysis, market research, and competitor analysis. Proficient in Microsoft Office and Google Analytics, with strong capabilities in copywriting, proofreading, and problem-solving. Demonstrates exceptional written and verbal communication skills, creativity, and attention to detail. Adept at organisation, time management, teamwork, and collaboration. Committed to delivering customer-focused solutions while continuously adapting and learning new skills.


Overview

6
6
years of professional experience
2
2
years of post-secondary education

Work History

Retail Sales Consultant

Next Retail
Renfrew, Renfrewshire
09.2019 - Current
  • Collaborated with team members to achieve collective sales goals.
  • Exceeded customer expectations by providing exceptional service.
  • Processed returns and exchanges, adhering strictly to company policies.
  • Conducted regular stock checks for accurate inventory management.
  • Assisted in staff training programmes, nurturing talent and enhancing productivity.
  • Recommended merchandise based on exact customer needs, improving sales conversion rates.
  • Assisted in visual merchandising for enhanced store aesthetics.

Education

Diploma of Higher Education - Applied Psychology

Glasgow Caledonian University
Glasgow
09.2022 - 04.2024

Scottish Higher -

Castlehead High School
Paisley, Renfrewshire

Skills

  • Data analysis (Excel, Google Analytics)
  • Market research and competitor analysis
  • Copywriting and proofreading
  • Microsoft Office proficiency (Word, Excel, PowerPoint)
  • Strong written and verbal communication
  • Creativity and idea generation
  • Organisation and time management
  • Attention to detail
  • Teamwork and collaboration
  • Adaptability and willingness to learn
  • Customer-focused mindset
  • Problem-solving

References

References available upon request.

Timeline

Diploma of Higher Education - Applied Psychology

Glasgow Caledonian University
09.2022 - 04.2024

Retail Sales Consultant

Next Retail
09.2019 - Current

Scottish Higher -

Castlehead High School
Christopher Cowan