Christopher Clegg-Rackstraw
Oxfordshire
Summary
Experienced Sales Distribution Manager and Technical Leader with a strong background in Industrial Films, Screen-Printing, and Analytical Testing. Proven ability to manage distribution partners, lead technical teams, and drive commercial success across European and global markets. Combines technical expertise with commercial acumen to deliver customer satisfaction and business growth.
Overview
17
17
years of professional experience
10
10
years of post-secondary education
Work history
Sales Distribution Channel Manager
MacDermid Autotype
2024.08 - 2025.06
- Develop and maintain relationships with Industrial Film and Screen-Printing partners across Europe through regular calls and site visits.
- Create and manage detailed account plans for strategic Distribution partners.
- Coordinate pricing structures and manage technical training, project queries, and commercial activities to drive sales growth.
- Liaise closely with customer service and product management teams.
- Account Manager for the largest global automotive customer.
EMEA & Global Films Technical Manager
MacDermid Autotype
2023.01 - 2024.08
- Led technical and sales support globally for Automotive and Industrial Film products.
- Managed teams including senior staff and first-line managers.
- Supported EMEA Sales Manager and team to drive project-based sales.
- Regularly updated senior leadership on technical developments, R&D, and Quality matters.
Technical Product Support Manager
MacDermid Autotype
2020.10 - 2023.01
- Principal technical contact for global customer base and field staff.
- Oversaw production, quality support, and global technical team activities.
- Set objectives and tracked performance of team members including New Product Improvement & Analytical teams.
- Managed Capital Expenditure for technical equipment upgrades.
Automotive Technical Support Engineer
MacDermid Autotype
2018.09 - 2020.10
- Delivered OEM and in-house testing for trial and development products.
- Provided direct customer support (onsite, email, phone) for process, complaints, and feasibility queries.
- Developed in-house methods to improve customer service and internal processes.
- Conducted analytical assessments and feasibility analysis via 3D scanning.
High Performance Films Systems Section Technician
MacDermid Autotype
2016.06 - 2018.09
- Carried out chemical, physical, and optical testing for technical service evaluations.
- Developed methods and managed instrument calibration and maintenance.
- Handled customer complaints and technical queries with in-depth reports.
Analytical Technician
MacDermid Autotype
2012.09 - 2016.06
- Operated and maintained instruments such as GC-MS, FTIR, UV-Vis, XRF, and others.
- Performed environmental monitoring and production process analysis.
- Prioritised and completed analytical requests for the manufacturing site.
Bar Manager
The Swan Inn
Wantage
2008.06 - 2015.02
- Delivered customer service, cellar management, and shift supervision.
- Managed staff tasks, cash handling, and liaison with entertainment providers.
Laboratory Technician
Crown Packaging
2008.09 - 2011.09
- Coordinated trials for specialty and food packaging products.
- Conducted electrochemical and physical testing for development projects.
- Supported factory operations and contributed to laboratory equipment upkeep.
Education
Leadership Training Programme - Leadership
Quadrant Learning Solutions
2024.10 - 2025.05
BSc (Hons) Natural Sciences - Chemistry
The Open University
2013.09 - 2019.09
LATA Level 3 NVQ - Laboratory Associated Technical Activities
Crown Packaging
2009.09 - 2011.06
BTEC National Diploma in Applied Science - undefined
Oxford Valley Cherwell College
2008.09 - 2010.06
Skills
- Distribution Channel Management
- Technical Team Leadership
- Sales Strategy & Account Planning
- Technical Customer Support
- Analytical Instrumentation (GC-MS, FTIR, UV-Vis, XRF, etc)
- Capital Expenditure Planning
- OEM Testing & Feasibility Analysis
- Microsoft applications (Excel, Word, Powerpoint)
References
References available upon request.
Affiliations
- Attending live music and festivals
- Vinyl collecting
- Watching Baseball and Ice Hockey
- Learning to play guitar
Timeline
Leadership Training Programme - Leadership
Quadrant Learning Solutions
2024.10 - 2025.05
Sales Distribution Channel Manager
MacDermid Autotype
2024.08 - 2025.06
EMEA & Global Films Technical Manager
MacDermid Autotype
2023.01 - 2024.08
Technical Product Support Manager
MacDermid Autotype
2020.10 - 2023.01
Automotive Technical Support Engineer
MacDermid Autotype
2018.09 - 2020.10
High Performance Films Systems Section Technician
MacDermid Autotype
2016.06 - 2018.09
BSc (Hons) Natural Sciences - Chemistry
The Open University
2013.09 - 2019.09
Analytical Technician
MacDermid Autotype
2012.09 - 2016.06
LATA Level 3 NVQ - Laboratory Associated Technical Activities
Crown Packaging
2009.09 - 2011.06
Laboratory Technician
Crown Packaging
2008.09 - 2011.09
BTEC National Diploma in Applied Science - undefined
Oxford Valley Cherwell College
2008.09 - 2010.06
Bar Manager
The Swan Inn
2008.06 - 2015.02