Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Christopher Clark

West Calder,West Lothian

Summary

I am a versatile professional with a diverse background in culinary arts, business ownership, and retail training.

Starting as a chef, I honed leadership, creativity, and teamwork in multicultural environments. As a business co-founder, I managed strategy, operations, and branding while fostering inclusivity.

In retail, I thrive as a training facilitator, creating engaging, inclusive learning experiences that empowered teams to excel.

Currently pursuing a Google certification in Digital and Physical Project Management, Bringing expertise in people management, communication, and problem-solving. I’m passionate about driving initiatives to successful outcomes while fostering equity, inclusion, and collaboration in all environments.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Creative Pro

Apple
Edinburgh, Midlothian
03.2022 - Current
  • Designed and facilitated engaging learning sessions of up to 30 attendees, showcasing the full potential of Apple products and services to enhance customer experiences.
  • Promoted awareness of learning services, product accessories, driving customer engagement and value.
  • Mentored and supported team members in delivering high-quality sessions, maintaining exceptional learning standards.
  • Collaborated with business teams to foster group session attendance and strengthen customer relationships.


Leadership Experience

Apple
Edinburgh, Midlothian
07.2023 - 01.2024
  • Successfully led the redeployment of a new in-store tool, increasing usage rates from 8-10% to 35-45% in Q1-Q2.
  • Adapted and organised team schedules dynamically to align with store needs, ensuring smooth operations and goal achievement.
  • Collaborated with the leadership team to enhance customer journey standards, achieving business goals and exceeding commercial targets.


Technical specialist

Apple
Edinburgh, Midlothian
09.2018 - 03.2022
  • Gained expertise in Apple products, services, and repair processes to deliver efficient, high-quality technical solutions.
  • Diagnosed and resolved hardware and software issues while providing empathetic, customer-focused support; seeing over 30 appointments a day.
  • Collaborated with leadership to address recurring repair challenges, contributing actionable feedback to enhance service outcomes.
  • Delivered exceptional service by understanding customer needs, recommending tailored solutions, and educating on product features and purchasing options.

Senior sous chef

P1 Edinburgh
Edinburgh, Midlothian
04.2014 - 09.2018
  • Managed kitchen operations, supervising and training staff to ensure high-quality food preparation and presentation with 200+ covers a night.
  • Designed seasonal menus using fresh, locally sourced ingredients while optimizing inventory to minimizing waste.
  • Maintained strict compliance with health, safety, and hygiene standards across all processes.
  • Collaborated with front-of-house teams to deliver seamless dining experiences and provided leadership during high-pressure service periods.

Co-Founder and Owner

Hink Pro Limited
Milton Keynes, Buckinghamshire
03.2012 - 04.2014
  • Co-founded and successfully managed a company specializing in the design and manufacturing of innovative products for the photographic industry.
  • Led product development from concept to production, ensuring high-quality designs that met the needs of photographers and creatives.
  • Oversaw operations, including supply chain management, branding, and marketing strategies, to establish a competitive presence in the market.
  • Collaborated with clients and industry professionals to design tailored solutions, driving customer satisfaction and business growth.

Product designer

3 Legged Thing
Stagsden, Bedford
05.2010 - 03.2012
  • Develop and design innovative products that meet customer needs and align with company goals.
  • Collaborate with cross-functional teams, including engineering, marketing, and sales, to refine product concepts and specifications.
  • Create prototypes, mockups, and design iterations to ensure quality and functionality.
  • Conduct user research and usability testing to improve product design and customer experience.
  • Provide support for office administration tasks as needed, ensuring smooth day-to-day operations.

Education

Higher National Diploma - Photography, Art and Design

Milton Keynes College
Milton Keynes
09/2007 - 05/2009

Skills

  • Process Optimization: Enhanced efficiency through effective tool and process implementation
  • Strategic Planning: Aligned resources and schedules with business objectives
  • Data-Driven Insights: Improved outcomes using performance metrics and analysis
  • Project Coordination: Led initiatives and collaborated across teams to achieve goals
  • Budget Management: Balanced costs and quality in operations
  • Time Management: Prioritized tasks to meet tight deadlines across multiple projects
  • Team Leadership: Guided teams to maintain high performance and standards
  • Problem-Solving: Resolved complex issues with practical, efficient solutions
  • Communication: Delivered clear, concise updates to stakeholders and teams
  • Digital Tools Proficiency: Skilled in CRM, Adobe Suite, and project management software

Accomplishments

    Received Multiple Service Awards from Apple - Bonuses given periodically for outstanding work.

Certification

Certified Adobe Trainer for Photographic Suite

Languages

Italian
Elementary

Timeline

Leadership Experience

Apple
07.2023 - 01.2024

Creative Pro

Apple
03.2022 - Current

Technical specialist

Apple
09.2018 - 03.2022

Senior sous chef

P1 Edinburgh
04.2014 - 09.2018

Co-Founder and Owner

Hink Pro Limited
03.2012 - 04.2014

Product designer

3 Legged Thing
05.2010 - 03.2012

Higher National Diploma - Photography, Art and Design

Milton Keynes College
09/2007 - 05/2009

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Christopher Clark