Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Burgess

Milton Ernest,England

Summary

Tenacious Key Account Manager skilled in driving and generating business to achieve growth targets. Manages sales pipelines to deliver commercial performance. Communicates and negotiates confidently to build productive, profitable client relationships.

Overview

11
11
years of professional experience
3
3
years of post-secondary education

Work History

Key Account Manager

JAMF
04.2021 - Current
  • Opening New and growing existing accounts - McDonalds, M&S,
  • Analysed market and competitor research to identify customer prospects.
  • Mentoring Inside sales reps to grow pipeline
  • Monitored commercial performance of full portfolio, scheduling consistent follow-ups with each account
  • Drove business growth within specified sales territories through strategic and tactical solution implementation
  • Helping the channel to build a trusted network of partners
  • Working with Marketing to build lead generation
  • Engaging strategically with all resources - Customer success, SDR, deployments, SE’s, C suite, Support etc

Account Executive

VMWare
11.2016 - 02.2020
  • Top 3 salesperson for the final three years - 2017 - 145% 2018 - 138% 2019 -160%
  • Key deals – Thames Valley Police. SpecSavers. Dyson. Pets at Home
  • Services – Deployment, Engineer support etc commissioned on, however only targeted on new business.
  • Monitored competitor activities, responding creatively to maintain relevancy and competitive edge.
  • Selling On Prem and SAAS, perpetual or subscription solutions depending on clients need
  • Consistently hitting ever increasing targets
  • Happy to lead projects from the front as well as be the specialised support
  • Working closely with Channel to maintain smooth process
  • Building Enterprise level relations as well as continuing run rate business
  • Aiding and mentoring ISR

Account Manager, Corporate Clients

BlackBerry
04.2015 - 01.2017
  • Handled customer concerns and complaints to resolve issues and build loyalty.
  • Main focus was on existing clients. Guiding customers and focusing on the growth of my accounts.
  • Demonstrating portfolio and introducing customers to new products as well as presenting the BB roadmap, explaining the integration of the latest acquisitions.
  • Identifying opportunities within the enterprise to replace existing MDM & EMM solutions.
  • Working with technical teams to maximise time with clients. Excellent SFDC skills to achieve accurate pipeline and forecasting.
  • 130% over target on my second half target.
  • Optimised sales volume by managing accounts and building rapport.
  • Retained existing customer accounts through consistent engagement and sales data analysis.
  • Investigated low-performing accounts and adapted strategy to support sales and retention.

Sales Executive

AirWatch
04.2012 - 03.2016
  • Help customers realise their goals in Enterprise Mobility by becoming a trusted advisor
  • Projects ranging from: mobile CRM, ERP or Email access to custom application development projects all focused on endpoint DLP.
  • Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
  • Ensure customers invest in AirWatch technology and professional services to enabled and supported to meet their strategic goals with enterprise mobility.
  • Excellent SFDC skills.
  • Accurate pipeline and forecasting.
  • Consistently hit ever increasing targets. Most valuable AE for the qtr on 3 occasions.
  • Built focused new client networks, growing business opportunities and increasing revenue possibilities.
  • Generated new leads and opportunities to maximise revenue.

Education

Bachelor of Arts - Contemporary Furniture Design

Buckinghamshire New University
09.1998 - 05.2001

Diploma of Higher Education - Business and Finance

Milton Keynes College
Milton Keynes

Skills


  • Relationship management
  • Sales Strategies
  • Strong relationships
  • Key account management
  • Products knowledge
  • Customer presentations
  • Business development and planning
  • Customer rapport
  • Sales quota achievement

Timeline

Key Account Manager

JAMF
04.2021 - Current

Account Executive

VMWare
11.2016 - 02.2020

Account Manager, Corporate Clients

BlackBerry
04.2015 - 01.2017

Sales Executive

AirWatch
04.2012 - 03.2016

Bachelor of Arts - Contemporary Furniture Design

Buckinghamshire New University
09.1998 - 05.2001

Diploma of Higher Education - Business and Finance

Milton Keynes College

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Christopher Burgess