Christopher Billington

• Full P+L responsibility for £70 million turnover sub region.
• Manage 280 colleagues over 20+ locations.
• Implemented robust risk management practices to safeguard company interests.
• Promoted corporate culture, achieving higher employee engagement levels.
• Managed budget allocations, ensuring optimal resource utilisation.
• Maximised profitability with strategic cost control measures.
• Developed collaborative relationships with stakeholders for mutual growth.
• Oversaw talent acquisition efforts for building a high-performing team.
• Championed process improvements, increasing operational efficiency.
• Worked collaboratively with multi-site teams to support seamless operations and deliver on corporate objectives.
• Met and exceeded corporate KPIs with comprehensive regional growth strategies.
• Assisted with employee relations issues, using emotional intelligence and diplomatic communication to resolve grievances.
• Established and maintained operational standards for 20 + locations across region.
• Implemented change management and network restructuring strategies to address underperforming areas.

• Ensured compliance with industry regulations whilst maintaining operational excellence.
• Ensured smooth supply chain operations by fostering strong vendor relationships.
• Optimised resource allocation towards maximising productivity and profitability.
• Conducted regular performance reviews, promoting continuous improvements within the team.
• Promoted a culture of high performance and continuous improvement that values learning and commitment to quality.
• Implemented effective risk management strategies to mitigate potential issues.
• Managed regional teams to ensure alignment with company objectives.
• Facilitated training programmes for staff development and growth.
• Handled escalated customer complaints swiftly and professionally.
• Achieved consistent customer satisfaction by implementing quality control measures.
• Maintained health and safety standards across all regional branches.
• Represented organisations at seminars, conferences and business events.
• Organised financial and operational data to help with yearly budgeting and planning.
• Established clear budgets and cost controls strategies to meet objectives.
• Translated senior management directives into actionable front-line policies and implemented changes with staff.

Managed numerous branches from under performing, new acquisitions, and branch relocations, turning them in to high performing operations.

• Built partnerships with local businesses fostering community relations.
• Managed daily operations to ensure smooth running of the branch.
• Developed and implemented strategies for increased customer satisfaction.
• Implemented new training programmes for improved staff performance.
• Streamlined business processes to enhance operational efficiency.
• Oversaw recruitment process, ensuring selection of competent staff members.
• Resolved customer complaints swiftly, maintaining company's reputation.
• Conducted regular performance reviews for continuous employee development.

Building strong Customer and Supplier relationships to achieve sales targets.