Christophe Clarke
Steeple Claydon,Buckingham
Summary
Results-driven professional with expertise in workforce scheduling, multisite operations, and transport management. Demonstrates exceptional multitasking proficiency and a strong ability to manage financials effectively. Committed to optimising operational efficiency and delivering strategic solutions that drive organisational success.
Overview
26
26
years of professional experience
4
4
years of post-secondary education
Work history
Regional Operations Manager
The Mansfield Group
Hybrid, South of England
2022.12 - Current
- Effective management of approximately 100 people in 5 hubs based in the South of England
- Reporting directly into company directors as part of the Senior Leadership Team
- Devised strategic business plans and ensured their successful execution.
- Streamlined operational processes for increased efficiency.
- Optimised resource allocation towards maximising productivity and profitability.
- Improved fleet efficiency by implementing innovative scheduling and route planning.
- Ensured adherence to company policies, resulting in consistent quality service delivery.
Area Service Manager
The Mansfield Group
Slough, Buckinghamshire
2018.04 - 2022.12
- Responsible for the day to day management of the busiest depot in the company
- Looking after all aspects of customer accounts and the effective delivery of the company's product
- Fleet management and all aspects of compliance
- Ensuring senior management objectives are met
- Recruit and retain employees to ensure effective rota management at all times, 24 hours a day
- Management of large police contract for recovery of vehicles on their behalf
Parking Manager
24/7 Rescue and Recovery
High Wycombe, Buckinghamshire
2013.03 - 2018.04
- Managed daily operations ensuring smooth flow of vehicles.
- Day to day management of all incoming vehicles on behalf of the police scheme
- Invoicing of accounts, both daily and monthly
Volunteer
Essex Wildlife Trust
Brentwood, Essex
2011.01 - 2013.03
- Working in a visitors centre
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Vice president, EMEA
The Bank of New York
Canary Wharf, Tower Hamlets
1999.03 - 2011.01
- Numerous roles during a 12 year period including corporate actions officer, client services officer, customer services team leader, client conversions manager
- 3 internal promotions leading to role of Vice President
- Led change management initiatives for improved business performance.
- Built high-performance teams to deliver exceptional results.
- Established robust governance structures to ensure compliance.
Education
Bachelor of Arts - French and European Studies
University of Wolverhampton
Wolverhampton 1992.09 - 1996.06
Skills
- Workforce scheduling
- Multitasking proficiency
- Multisite operations
- Transport Management
- Management of financials
Affiliations
- Watching live sport
- Cooking
- Travel
Timeline
Regional Operations Manager
The Mansfield Group
2022.12 - Current
Area Service Manager
The Mansfield Group
2018.04 - 2022.12
Parking Manager
24/7 Rescue and Recovery
2013.03 - 2018.04
Volunteer
Essex Wildlife Trust
2011.01 - 2013.03
Vice president, EMEA
The Bank of New York
1999.03 - 2011.01
Bachelor of Arts - French and European Studies
University of Wolverhampton
1992.09 - 1996.06