CHRISTLYN MENSAH
Bournemouth
Summary
Highly efficient and well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Reliable and proactive individual with excellent communication and teamwork skills, eager to contribute to collaborative environment. Skilled in problem-solving and customer service, ensuring smooth and efficient operations. Ready to make positive impact in the student reviewer role at Bournemouth University.
Overview
8
8
years of professional experience
4047
4047
years of post-secondary education
Work history
Team Member
Greggs
Bournemouth
04.2022 - 11.2025
- Delivered fast-paced service, maintained hygiene standards, and managed till operations.
- Supported daily operations by ensuring high standards of food preparation and presentation.
- Collaborated with team members to deliver exceptional customer service during peak hours.
- Engaged with customers to understand their preferences and provide tailored recommendations.
- Participated in team meetings to discuss performance and share best practices for improvement.
- Handled difficult customers, resulting in conflict resolution.
Entrepreneur / Founder
AdwoasLoungeUK
Bournemouth
12.2017 - 11.2025
- Built a customer base and managed marketing, scheduling, and service delivery independently.
- Managed inventory of hair products and tools to ensure efficient operations and availability for services.
- Developed loyal customer base through personalised service and attention to detail.
- Developed innovative business strategies that enhanced customer engagement and satisfaction.
Accounts Assistant (Placement Year)
Delmatrix Accountancy Services
London
07.2023 - 06.2024
- Maintained solicitor client cashbooks, ensuring transactions were accurate and compliant with client money rules.
- Organised and renamed digital files and statements, improving accessibility and month-end efficiency.
- Supported journal posting, invoice coding, and monthly reconciliations using VT and Excel.
- Identified and escalated unallocated payments; clarified missing information with the team.
- Assisted a new placement student with onboarding and created simple guides for key finance processes.
- Developed trackers/checklists to monitor document flow and improve internal organisation.
- Organised filing systems to enhance accessibility of financial documents.
Team Member (FOH/BOH)
Nando’s
Orpington
07.2021 - 04.2022
- Supported team during peak hours, trained new staff, and provided customer service.
- Collaborated with kitchen staff to ensure timely preparation and delivery of meals to customers.
- Maintained cleanliness and organisation of dining area to create a welcoming environment for guests.
- Assisted in training new team members on company procedures and best practices in food service.
- Engaged in team meetings to discuss operational improvements and share feedback for service enhancement.
- Collaborated effectively with team members to meet project deadlines.
Education
BSc (Hons) - Business Management with Finance
Bournemouth University
A-Levels - Business studies, Media & Sociology
Christ The King Sixth Form
09.2019 - 06.2021
GCSEs -
Haberdashers’ Aske’s Knights Academy
Skills
- Financial Reconciliation
- Excel (VLOOKUP, Filters, Basic Formulas)
- Cashbook and Invoice Processing
- Client-Focused Communication
- Organisation and Record-Keeping
- Problem Solving
- Time Management
- Team Support and Peer Mentoring
- Collaborative leadership
- Constructive feedback
References
Available upon request
Accomplishments
- Treasurer for Bournemouth University ACS Society
- Co-led fundraising campaign for Street Doctors, raising £1,000+
- Completed placement with real client and finance responsibilities
-Worked with other student reviewers with the aim of improving the curriculum at Bournemouth University for students from BHAM students.
Timeline
Accounts Assistant (Placement Year)
Delmatrix Accountancy Services
07.2023 - 06.2024
Team Member
Greggs
04.2022 - 11.2025
Team Member (FOH/BOH)
Nando’s
07.2021 - 04.2022
A-Levels - Business studies, Media & Sociology
Christ The King Sixth Form
09.2019 - 06.2021
Entrepreneur / Founder
AdwoasLoungeUK
12.2017 - 11.2025
BSc (Hons) - Business Management with Finance
Bournemouth University
GCSEs -
Haberdashers’ Aske’s Knights Academy