Christine Monica Edwards
Administrative Assistant
London,Sydenham
Summary
I am a highly motivated, enthusiastic and skilled person. I have experience in working in big and small teams. I am very well organised and proactive in providing support to my colleagues, stake holders and senior management; I have proven ability in creating and generating innovative ideas to solutions or problems, as well as ideas that significantly reduce time for the organization as a whole. I also have seven years of frontline customer service experience and knowledge.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Store Manager
Risk Free Retail Ltd
01.2005 - 11.2010
- Assisting customers with queries and complaints
- Opening and closing of the store
- Merchandising promotional offers
- Cash handling and cashing up
- Monitoring budget expenditure
- Processing deliveries to ensure all correct stock received
- Liaison with Area manager and head office
- Delegating tasks and monitoring staff performance
- Stocktaking on a monthly basis
- Interviewing applicants
- Ensuring daily targets are met
- Observing faulty stock and arranging returns to warehouse
Administrative Assistant
Office Angels Bromley
01.2016 - 10.2016
- Working as part of a team to promote excellent attendance, reduce levels of absence and work with children and families to promote high levels of attendance
- Using Capita Sims and Truancy Software to -
- To ensure all registers are completed and no missing marks or unexplained absences remain
- To check and remind any necessary staff to complete registers
- To ensure all unexplained absences are accounted for or send letter requesting an explanation
- To input timely information i.e
- Exams, trips, sporting events, appointments, absence, holidays
- To check accuracy and correct coding on registers before printing off official registers
- To follow Attendance policy and send out letters as required
- To maintain an accurate system for students signing in/out of school
- To produce and interpret information relating to attendance patterns
- To meet deadlines for sending out Truancy calls to parents
- To input information from Truancy back to Sims
- Inbound and outbound calls
- Dealing with student enquiries – Timetables, Exams, Contacting Parents
- Distributing tokens for student lunches
- Distributing stationery for students
Administrative Assistant / Teaching Assistant
Cressey College – Independent School
04.2010 - 12.2015
- Working as part of a team and supporting senior management
- Responsible for day to day lessons for kids with special needs as well, as administrative responsibilities for my school site which consisted of 18 staff and 12 students
- Duties for Admin:
- Sims – Attendance, Behaviour, Reports, Letters
- Creating electronical templates using Excel which included spreadsheets and formulas e.g
- Petty cash, daily log book, contact sheets, Diaries
- In charge of Financing, budgeting, petty cash and invoicing
- Minutes for end of day briefing
- Mentoring Junior Staff employees in a 6-week program and providing training
- Update and maintaining the holiday, sickness and absence records
- Printing, Photocopying, filing, Scanning
- Inbound and outbound calls
Education
Cressey College – Independent School - Administrative assistant, Teaching Assistant
Cressey College
05.2011 - 05.2015
Skills
Ability to create systems which drastically reduce processing times and improve information accuracy
Excellent working knowledge of Microsoft Excel and Microsoft packages
Strong organization and administrative skills
Ability to maintain confidentially
Strong regards for meeting deadlines
Able to maintain filling systems both manually and electronically
Ability to mentor and train staff to a positive outcome
Self-motivated person and a self-starter
Excellent skills in customer service
Office Management
Administrative support
Minute Taking
Diary Management
Microsoft Excel
Customer Service
Time management
Flexible & approachable
Personal Information
- Date of Birth: 06/25/86
- Nationality: British
- Driving License: Yes
References
Available on request
Training
- SIMS
- Child Protection Training
- P.R.I.C.E Training
- Fire Safety Training
- Occupational Therapy
- Speech and Language
- Attachment Disorder Training
- Invoicing and Budgeting
- Petty Cash
- Accounting
- Safeguarding Training
Dbs
Enhanced
Timeline
Administrative Assistant
Office Angels Bromley
01.2016 - 10.2016
Cressey College – Independent School - Administrative assistant, Teaching Assistant
Cressey College
05.2011 - 05.2015
Administrative Assistant / Teaching Assistant
Cressey College – Independent School
04.2010 - 12.2015
Store Manager
Risk Free Retail Ltd
01.2005 - 11.2010
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