CHRISTINE SARWAT SAMUEL
Wokingham
Summary
Reliable professional with focus on logistics and supply chain management, bringing strong analytical and problem-solving abilities. Skilled in coordinating complex projects and maintaining productive relationships with vendors and clients. Aiming to optimise logistic operations and improve overall organisational efficiency.
Overview
22
22
years of professional experience
Work history
Logistics specialist
12 Oz Limited (Norebo Europe)
Maidenhead, Windsor and Maidenhead
11.2021 - Current
- Monitored goods movement, tracked shipments, and coordinated with carriers and suppliers for seamless operations.
- Managed documentation for international shipments to ensure compliance.
- Resolved logistical issues, including delivery delays and damaged goods, with effective solutions.
- Negotiated rates and service agreements with suppliers and freight forwarders to optimise costs.
- Supported customers and internal teams on logistics matters to enhance satisfaction.
- Addressed and resolved customer complaints regarding shipping and delivery issues.
- Assisted in developing logistics policies and continuous improvement strategies for operational efficiency.
- Prepared accurate reports on logistics performance indicators, assisting senior management decision making.
- Maintained excellent relationships with clients through regular updates about their shipments.
- Coordinated end-to-end supply chain operations for timely and cost-effective delivery of goods.
Logistics Assistant
Nesstra Services (UK) Limited
Slough
07.2014 - 11.2021
- Processed new orders from sales team to ensure timely fulfilment.
- Raised Proforma invoices and issued necessary cost sheets, purchase orders, and sales orders through ERP system.
- Sent shipping instructions to suppliers for efficient logistics management.
- Booked and communicated loading details to warehouse, facilitating smooth operations.
- Managed air freight shipments for all exports, ensuring compliance with regulations.
- Prepared export documentation accurately, supporting seamless international trade.
- Coordinated with finance regarding import and export invoice processing.
- Conducted monthly sales analysis to inform strategic decision-making.
- Facilitated communication between logistics teams across different sites for better coordination.
- Liaised with suppliers on delivery timelines, ensuring timely receipt of products.
- Managed urgent requests promptly, minimising disruptions to regular schedules.
- Worked closely with sales team to understand customer requirements and preferences.
Senior foreign buyer
Spinneys Egypt - Chain of multinational Retailers
Cairo
05.2012 - 12.2013
- Facilitated communication with international suppliers for orders, shipping, and legal compliance.
- Coordinated timely container clearance processes to ensure efficient delivery.
- Conducted market studies to establish competitive pricing strategies.
- Liaised with banks for financial transfers and documentation management.
- Calculated landed costs and assessed departmental performance metrics.
- Monitored stock levels to uphold optimal inventory management practices.
- Addressed near-expiry items through proactive inventory actions.
- Generated detailed sales reports for strategic insights.
- Coordinated with warehouse staff; ensured correct storage of goods.
- Collaborated with sales team for accurate forecasting of product needs.
- Evaluated product performance regularly; ensured alignment with business needs.
- Established efficient procurement processes for improved supply chain management.
- Worked closely with marketing department; developed effective promotional strategies for products.
Senior logistics specialist
Jacob Delafon Egypt (Kohler Group)
Cairo
09.2008 - 04.2012
- Managed export orders and entered data into database for internal tracking.
- Resolved backlog issues through effective management and monitoring.
- Addressed inquiries from foreign customers to improve communication.
- Distributed loading documents to forwarders and customers promptly.
- Tracked payments of export invoices in collaboration with accounting department.
- Handled air freight shipments for imports and exports efficiently.
- Coordinated offers and quotations from forwarders and shipping lines.
- Arranged pickup times and supplied daily plans to warehouse personnel.
Export coordinator
Misr for Industry and Trade (MINTRA)
12.2004 - 08.2008
- Managed export order procedures from receipt to shipment, ensuring timely delivery.
- Coordinated vessel bookings and issued invoices according to delivery schedules.
- Liaised with forwarders and shipping lines to optimise transportation logistics.
- Resolved customer inquiries regarding pricing, samples, and complaints effectively.
- Monitored payment follow-ups on export invoices in collaboration with accounting.
- Reviewed letters of credit for compliance with order conditions.
- Facilitated communication between customers and internal departments.
- Reported directly to Export Manager on operational status and issues.
- Coordinated communication between suppliers, customers and transporters for smooth transactions.
- Prepared detailed reports on shipment status for management review.
- Assisted sales team in preparing cost estimates for potential clients.
Foreign buyer
Misr for Industry and Trade (MINTRA)
12.2003 - 11.2004
- Sourced components and indirect materials to fulfil operational requirements.
- Created and rescheduled orders based on established demand and timeline.
- Monitored delivery schedules to guarantee on-time order fulfilment.
- Ensured compliance with suppliers' lead times and conditions for all orders.
- Determined optimal dispatch methods for raw materials using sea or air freight.
- Collaborated with finance to match invoices and resolve queries efficiently.
- Coordinated letters of credit with finance for purchase orders.
- Engaged with quality department to alert on product standards issues.
- Handled vendor disputes professionally; preserved good business relations.
- To reduce expenses, negotiated bulk purchase deals with suppliers.
- Established efficient procurement processes for improved supply chain management.
- Assessed and resolved logistic challenges to meet delivery deadlines.
- Sourced new vendors and suppliers to boost product offerings and increase profit margins.
Education
SAP introduction -
Kohler China
Certified Supply Chain Professional (CSCP) -
American University In Cairo -AUC
04.2001 -
B. A - Mass communication French
Cairo University
04.2001 -
Certificate in International Trade and Marketing -
American University In Cairo (AUC)
04.2001 -
French language diploma -
College du Sacré Coeur
04.2001 -
Skills
- Microsoft Word and Excel
- Advanced data analysis
- ERP systems expertise
- SAP and Navision proficiency
- Logistics management
- Team collaboration
- Procurement strategies
- Organizational skills
- Order processing proficiency
- Vendor relationship management
- Supply chain management
- Effective planning and organisation
Timeline
Logistics specialist
12 Oz Limited (Norebo Europe)
11.2021 - Current
Logistics Assistant
Nesstra Services (UK) Limited
07.2014 - 11.2021
Senior foreign buyer
Spinneys Egypt - Chain of multinational Retailers
05.2012 - 12.2013
Senior logistics specialist
Jacob Delafon Egypt (Kohler Group)
09.2008 - 04.2012
Export coordinator
Misr for Industry and Trade (MINTRA)
12.2004 - 08.2008
Foreign buyer
Misr for Industry and Trade (MINTRA)
12.2003 - 11.2004
Certified Supply Chain Professional (CSCP) -
American University In Cairo -AUC
04.2001 -
B. A - Mass communication French
Cairo University
04.2001 -
Certificate in International Trade and Marketing -
American University In Cairo (AUC)
04.2001 -
French language diploma -
College du Sacré Coeur
04.2001 -
SAP introduction -
Kohler China
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