Christine Phillips

I work alone at Moretonhampstead Library, providing an efficient and friendly service to library customers.

I prepare rooms for guests, order goods and assist with a wide range of housekeeping tasks, including taking overall responsibility in the Head Housekeeper's absence.

My duties for this self-catering holiday cottage agency included writing property descriptions and editorial and advertising copy, proofreading, editing, arranging bookings for holidaymakers, dealing with complaints, inspecting holiday cottages, providing advice to cottage owners, posting on social media and producing an annual brochure.

I worked for Peter Farnsworth, typing letters and documents, filing, contacting clients by letter and phone, producing market catalogues and general administration, and occasionally assisting with estate agent work.

This involved responding to emergency fire and rescue calls and medical emergencies.