Christine Nguyen
Barnet,Hertfordshire
Summary
Dedicated professional with a strong background in customer service and team collaboration within the hospitality sector. Proficient in cash handling and maintaining hygiene standards, while delivering exceptional service. Recognised for reliability and adaptability in fast-paced environments, with a commitment to continuous improvement.
Overview
6
6
years of professional experience
Work history
Babysitter
Erika Malinauskas
Walthamstow, Waltham Forest
2023.07 - 2025.05
- Managed daily schedules for children, including school drop-offs and appointments.
- Created holiday programmes to keep children entertained during breaks.
- Assisted children with homework to support academic performance.
- Role-modelled positive behaviours and habits.
- Arranged entertainment and games to provide downtime between activities.
- Engaged children in educational activities and games.
- Advised parents on managing disruptive behaviours.
- Received positive feedback from parents for reliable babysitting services.
- Encouraged good behaviour using positive reinforcement strategies.
- Provided assistance with personal hygiene tasks to promote self-care.
- Taught manners and social behaviours to enhance interpersonal skills.
- Demonstrated flexibility in scheduling to ensure parent satisfaction.
- Supervised five- and six-year-olds while managing care for a six-month-old infant.
Barista
Vikki Duong
Potters Bar, Hertfordshire
2021.10 - 2022.02
- Delivered exceptional service to customers for their enjoyment and comfort.
- Performed cash handling duties accurately to maintain financial integrity.
- Trained new staff members on café operations, fostering teamwork and consistency.
- Managed high volume orders during peak hours maintaining quality of service.
- Collaborated with team members during busy periods improving workflow efficiency.
- Offered personalised beverage recommendations, enhancing customer rapport.
- Enhanced bar efficiency by keeping work areas tidy and well-stocked.
- Promoted seasonal beverages effectively increasing their uptake.
- Upheld excellent relationships with regular clients fostering loyalty and repeat business.
- Maintained cleanliness of the café area whilst preparing orders.
- Assisted over 200 customers with call handling and Deliveroo order management.
Supported team in addressing customer queries and ensuring timely delivery of orders.
Facilitated communication between customers and delivery personnel to enhance service experience.
Art Mentor
Sophia Jimenez
Edmonton, Greater London
2019.09 - 2020.07
- Ensured adequate supply of art materials to facilitate uninterrupted classes.
- Collaborated closely with lead teacher, enhancing the overall teaching process.
- Demonstrated artistic techniques during class to inspire students' creativity.
- Adapted teaching methods according to varying needs and abilities of the pupils; resulted in personalised guidance for more effective learning.
- Enhanced student creativity by introducing innovative art techniques and tools.
- Took over classes in absence of lead teacher, ensuring continuity of curriculum.
- Encouraged individual expression through artistic creations during interactive sessions.
- Assisted in implementing behaviour management strategies within the classroom; maintained a conducive environment for learning.
Education
Level 3 Diploma - Games, Animation & VFX Skills
BIg Creative Training
Walthamstow, Waltham ForestLevel 3 Diploma - Creative Practice: Art, Design & Communication
Big Creative Academy
Walthamstow, Waltham ForestGCSEs - 9, including English Literature (6), English Language (5) and Mathematics (4)
Edmonton County School
Edmonton, Greater LondonAS Level - Art and Design
Edmonton County School
Edmonton, Greater LondonAS Level - Photography
Edmonton County School
Edmonton, Greater LondonBTEC - Media
Edmonton County School
Edmonton, Greater LondonSkills
- Customer service excellence
- Effective communication
- Team collaboration
- Independent shift management
- Cash handling and POS operation
- Food preparation and hygiene
- Time management
- Multitasking in fast-paced settings
- Reliability and punctuality
- Adaptability and problem-solving
- Cleaning and presentation standards
- Emotional resilience
- Stock organization
- Calm under pressure
- Flexible availability
Affiliations
- I enjoy creating art in both digital and traditional formats, including realistic portraits, semi-realism, and stylised artwork. I also create 3D models of environments and objects for fun, which has strengthened my creativity and attention to detail. My artistic interests include digital art, acrylic painting, and oil painting across a variety of styles and techniques.
- I enjoy story-driven video games, particularly those inspired by fantasy settings and mythology, as they inspire my interest in world-building, design, and creative storytelling. My artistic interests include digital art, acrylic painting, and oil painting across a variety of styles and techniques.
Accomplishments
- Successfully contributed to multiple group projects during my Games Design course, collaborating with peers to design, develop, and complete small-scale game projects within deadlines
- Developed practical experience in game design, including concept creation, teamwork, and collaborative problem-solving during project-based coursework
- Participated in a student art exhibition, showcasing original artwork and demonstrating creativity, presentation skills, and attention to detail
- Strengthened teamwork, communication, and creative development skills through both independent and group-based art projects
- Gained experience working across multiple creative disciplines including digital art, traditional painting, and 3D environment modelling
- Demonstrated responsibility and resilience through long-term childcare commitments, managing full-day care routines for multiple children and maintaining structure and safety
References
References available upon request.
Timeline
Babysitter
Erika Malinauskas
2023.07 - 2025.05
Barista
Vikki Duong
2021.10 - 2022.02
Art Mentor
Sophia Jimenez
2019.09 - 2020.07
Level 3 Diploma - Games, Animation & VFX Skills
BIg Creative Training
Level 3 Diploma - Creative Practice: Art, Design & Communication
Big Creative Academy
GCSEs - 9, including English Literature (6), English Language (5) and Mathematics (4)
Edmonton County School
AS Level - Art and Design
Edmonton County School
AS Level - Photography
Edmonton County School
BTEC - Media
Edmonton County School