Summary
Overview
Work history
Skills
Accomplishments
Metrics of Success
References
Work availability
Timeline
Christine Kewish

Christine Kewish

Hindon,United Kingdom
How many ideas have there been in the history of the human race that were unthinkable ten years before they appeared?
Fyodor Dostoevsky

Summary

Experienced Human Resources professional strategic business partner. Proven expertise in Stakeholder Management, in complex, matrixed organisations, delivering organisational firsts or creating business units from scratch (start up) - Strong employee relations, change management and operational skills that allow HR solutions to be created effectively and in line with business requirements.

Dedicated to creating inclusive workplaces and aligning HR strategies with business goals.

Seeking to transition contracting experience into a permanent or mid-term role.

Overview

24
24
years of professional experience

Work history

Interim Senior HR Business Partner – Change/OD

Mastercard
, London
04.2025 - 05.2025

Operated as Senior HR Business Partner alongside Engineering, Data Analytics and Delivery Leads to support dynamic change programme across 21 days of activity, implementing a target operating model changes.


Interim HR Lead – Transformational Project

Hiscox Insurance
, London
09.2024 - 03.2025

Working as part of the Programme Design team, alongside KPMG and Hiscox, created guidance re: people implications of Global Business Strategy, UK, Portugal, Spain, Bermuda, Luxembourg, France, Italy, USA.
Developed frameworks and principles to facilitate organisational change initiatives.

Understood TUPE implications, by Geography and created cost analysis.
Provided HRBP support to enhance effectiveness of change processes.

SME to HR and Change Teams across Hiscox.

Interim HR Consultant – People Change & Restructure Lead

SEGA
, London
03.2024 - 08.2024

Partnered with Global VP to drive strategic changes amid restructuring efforts.
Facilitated delivery through the development of comprehensive toolkits.
Led workshops aimed at establishing operational outcomes after workforce reductions.

Interim HR Consultant – People Costs - Reduction Project

Pod Point
, London
09.2023 - 01.2024

Collaborated with Operational Leadership to achieve effective change outcomes.

Managed complex employee relations issues, assessing risks and developing HR solutions.

Partnered with Head of HR and CPO to address HR matters, providing strategic recommendations.

Human Resources Director – Short Breaks

Merlin Entertainments
, Dorset
04.2023 - 08.2023

Partnered with Sales and Marketing Director on the effects of TUPE/business acquisition involving circa 250 employees.

Directed integration efforts for new business unit development.

Implemented learning and development programmes to enhance operational alignment.

Advised on employment legislation best practices to mitigate compliance risks.

Increased employee engagement through targeted initiatives and strategies.

Interim Head of HR – Health Assessments

Maximus
08.2022 - 04.2023

Designed HR strategies to align with commercial needs for workforce of 1,700.

Oversaw delivery quality of HR Business Partners and Shared Services.

Managed all HR lifecycle activities to ensure operational excellence.

Acted as subject matter expert for change and transformation initiatives.

Global HRBP Corporate Functions

Urenco
, Berkshire
01.2022 - 07.2022

Facilitated HR partnerships with Legal, Tax, Procurement, and Asset Management teams to ensure safe fuel supply for Nuclear power plants worldwide, global team UK, Netherlands, Germany, USA

Developed streamlined processes for global talent mobility.

Enhanced time-to-hire metrics while supporting leaders in talent acquisition efforts.

Coached personnel on organisational development refinements to address commercial and environmental requirements.

Contributed to broader organisational development plans and HR strategy implementation.

Head of HR – Barts NHS Trust & ES Transformation – Soft Services

Serco Health
, Birmingham
09.2019 - 12.2021

Provided HR leadership support to circa 2,500 full-time and 1,500 temporary staff , partnering with MD of and Operational Leadership Team.

Managed Union Communications regarding contract issues and updates, through challenging pay review and pandemic scenario

Conducted thorough reviews of HR activities and created initiatives for quick wins delivery, both financial and effectiveness improvements

Introduced data-driven decision makings to augment operational effectiveness.

Implemented workforce planning and risk management strategies during pandemic, focusing on colleague safety.

Directed emergency resource pipelining to enhance staffing solutions under pressure.

Led a team of four HR Business Partners while partnering c 20 business leaders

Attained HR Audit Accreditation for Contracts, first time since service takeover.

Associate

Concerto
, London
07.2019 - 09.2019

Provided short-term consultancy to a new Joint Venture at Sellafield Nuclear Power plant, to create an approach to bring together 4 large construction partners into one team, under a Joint Venture. Recommendations made relating to Branding, Management Style, Work Environment and Team integration.


HRD for Global Corporate/ HRD Finance Transformation

Merlin Entertainments
04.2018 - 07.2019

Collaborated with C-suite executives to translate business data into effective HR outcomes.

Established UK-based Finance Hub by consolidating operations from multiple countries. China, Australia, France, Germany, UK

Directed recruitment efforts to efficiently fulfil programme delivery requirements.

Created and implemented frameworks to achieve positive HR outcomes regionally.

Coached C-suite team to enhance operational effectiveness.

Formulated people and business communications for seamless transition from design to delivery stage.

Partnered with in-country leads to identify and resolve HR challenges.

Interim Senior HRBP - (Engineering Services and Nuclear New Build)

Balfour Beatty CSUK / Balfour Beatty Bailey JV
, Somerset
07.2016 - 03.2018

Snr HRBP to Programme Director and Project Engineers, within a Joint Venture, Start Up scenario

Development of People Activity Plans to support the build of new Nuclear Plant ( Hinckley C )

Delivery of HR cyclical activities; Talent, Performance and Engagement.

Head of HRBP – Environmental Services

Amey
, Oxford
09.2015 - 06.2016

Directed a team of five HR Business Partners to deliver Environmental Services across multiple contracted sites.

Formulated HR strategies to address prevailing Safety and Commercial issues. Operated as part of the Senior Leadership Team

Managed customer and union relationships while supporting workforce management during strike action.

TUPE HR, Communications & Engagement Lead

Vodafone UK
09.2014 - 09.2015

Operated as senior member of the team, on the largest government re-bid of its type, under a single management model with four suppliers.

Directed HR operations for Vodafone Networks and Telecoms, optimising recruitment practices.

Created comprehensive TUPE plan along with relevant communication materials and toolkit

Delivered TUPE consultations

Partner to Programme Director for team recruitment and retention efforts.

Collaborated with Project Managers on tailored communication plans for challenging client environments.

HRBP TUPE Specialist & HR Lead ( Design Phase)

Vodafone UK
, Berkshire
03.2014 - 07.2014

Partnered with HRDs from 4 other suppliers, to create project operating model, and initial phase OD principles.

Partnered with Programme Director to develop delivery team OD and governance for both Vodafone and Ministry of Justice.

Supported Programme Director, on project issues and risks, wider than just HR.

Project Delivery Manager – Shared Service

BT
09.2013 - 03.2014

Managed multiple work packages to in-source level 2 HR services from outsourced provider.

Work Packages: included, Property, Telecoms, HR/TUPE and Service Continuity


Snr HRBP – Integrated Facilities Management

Sodexo Limited
09.2012 - 09.2013


Partnered with MDs of Business to integrate new teams and services

Reviewed and made recommendations to change HR policies to accommodation new commercial models and engineering skills sets.

Delivered a Reward integration, proposal and delivery plan to align grades and salaries of the integrated teams.

Partnered with Senior Leaders on change initiatives including the TUPE out of parts of a new acquired business and the remodelling of operations for the future.

HR Project Services Manager

Honda Manufacturing UK
, Swindon
04.2012 - 09.2012

HR workstreams lead, led the Union and Employee communications relating to the delivery of 'fingerprint - direct payroll' solution.

Managed team of 11 learning and development consultants to train on SAP FICO, Supply Change and HR modules being deployed.

Delivered reusable training materials to maximise investment in SAP system.


Interim HRBP/ Mobilisation Project Manager

Sodexo Limited
, London
06.2011 - 03.2012

HRBP, leading on the acquisition of strategic acquisition of engineering company.

Design and Delivery of TUPE approach 1500 employees, including ensuring measures were commercially viable.

Supporting HRD on commercial conversations, where needed

Running the plan, tracking delivery and managing issues and risk along the way.

Acted as Generalist Partner to MDs receiving the new organisation.

Interim HRBP/ Project Manager

Dorset Waste Partnership
, Dorset
12.2010 - 05.2011

HR lead, partnering with the Programme Director to created a centralised household waste and recycling service for four local authorities.

Including the developing measures, consultation materials, union negotiations, public consultations and partnering with the Operational Leadership on service cut over requirements, and risk mitigations.

HRBP/Project Manager - (TTI and Transport)

Serco
, Hampshire
09.2005 - 09.2010

Partnering with MD of Transport Business ( UK & Middle East), 6500 employees - Delivered all cyclical activities and acted as Best Practice Champion for global SAP HR and Finance Rollout and the start -up of service to deliver Dubai Metro.

Created Global Mobility policy for Serco Group use, to mitigate project overspend.

Support on OD changes driven by SAP deployment.

Coached developing leaders, as they navigate complex change.


Service Delivery Manager/Product Marketing

IBM
, Warwick
09.2001 - 01.2005

Partner Marketing Executive, Lotus an IBM Company, execution of marketing plans to drive 9-1 return on investment.

Promoted to IBM Service Delivery Management - leading on Boots, Insolvency Service and Mitchells and Butler accounts. Responsible for Marketing, Service Delivery and Growth of each contract. Managing delivery via Global Teams and complex processes and governance gates.

Skills

  • Problem-solving and resourcefulness
  • Effective communication
  • Strategic planning and leadership
  • Operational troubleshooting
  • Performance improvement
  • Employment relations
  • Global mobility and employment law
  • GDPR compliance
  • Organizational design and succession planning
  • Dispute resolution and mediation
  • Union relations
  • Change management and leadership
  • Strategic recruitment practices
  • Workplace diversity awareness
  • Stakeholder Management
  • Talent
  • Performance Management
  • Operational Effectiveness
  • UK employment law expertise
  • Workforce planning strategies
  • Negotiation proficiency and talent acquisition
  • SAP HR systems expertise
  • Project management techniques
  • Data-driven decision-making
  • Process improvement strategies
  • Coaching and mentoring skills
  • Cross-functional collaboration
  • Risk management strategies

Compensation strategies

Organisational design expertise

Change management proficiency

Labour relations understanding

Dispute resolutions capability

Accomplishments

  • Nominated for Serco Pulse Innovation Award 2020
  • Best Trade Stand -Computers in Manufacturing 2000
  • Serco Recognition Award 2009
  • Nominated Serco Pulse Award 2006
  • IBM Bravo Award 2004
  • Managing Directors Achievers Award - Lotus 1998

Metrics of Success

Summary of key achievements

  • Reduction in sickness absence costs by £500k, improved visibility of vulnerable individuals in workforce
  • Reduction in agency spending by approximately 15%, creation of meaningful full time roles.
  • Reduction in overtime by approximately 15%, Improved health and safety, improved absence rates, improved consistency of delivery.
  • Organizational design delivering a 20%- 70% reduction in headcount, relocation to cost effective locations, reduction in operation costs
  • Increase in employee engagement from 62% to 72%
  • Saving of £600k in mobilization costs, alternative to TUPE solution developed,

References

References available upon request.

Work availability

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Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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afternoon
evening
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Timeline

Interim Senior HR Business Partner – Change/OD - Mastercard
04.2025 - 05.2025
Interim HR Lead – Transformational Project - Hiscox Insurance
09.2024 - 03.2025
Interim HR Consultant – People Change & Restructure Lead - SEGA
03.2024 - 08.2024
Interim HR Consultant – People Costs - Reduction Project - Pod Point
09.2023 - 01.2024
Human Resources Director – Short Breaks - Merlin Entertainments
04.2023 - 08.2023
Interim Head of HR – Health Assessments - Maximus
08.2022 - 04.2023
Global HRBP Corporate Functions - Urenco
01.2022 - 07.2022
Head of HR – Barts NHS Trust & ES Transformation – Soft Services - Serco Health
09.2019 - 12.2021
Associate - Concerto
07.2019 - 09.2019
HRD for Global Corporate/ HRD Finance Transformation - Merlin Entertainments
04.2018 - 07.2019
Interim Senior HRBP - (Engineering Services and Nuclear New Build) - Balfour Beatty CSUK / Balfour Beatty Bailey JV
07.2016 - 03.2018
Head of HRBP – Environmental Services - Amey
09.2015 - 06.2016
TUPE HR, Communications & Engagement Lead - Vodafone UK
09.2014 - 09.2015
HRBP TUPE Specialist & HR Lead ( Design Phase) - Vodafone UK
03.2014 - 07.2014
Project Delivery Manager – Shared Service - BT
09.2013 - 03.2014
Snr HRBP – Integrated Facilities Management - Sodexo Limited
09.2012 - 09.2013
HR Project Services Manager - Honda Manufacturing UK
04.2012 - 09.2012
Interim HRBP/ Mobilisation Project Manager - Sodexo Limited
06.2011 - 03.2012
Interim HRBP/ Project Manager - Dorset Waste Partnership
12.2010 - 05.2011
HRBP/Project Manager - (TTI and Transport) - Serco
09.2005 - 09.2010
Service Delivery Manager/Product Marketing - IBM
09.2001 - 01.2005
Christine Kewish