Hi, I’m
Christine Hoang
Leeds,United Kingdom
Summary
Energetic and outgoing professional with dedication to positive guest relations. Passionate about securing new, challenging positions within a fast-paced restaurant or bar. High-volume dining, customer service, and cash-handling background.
Overview
4
years of professional experience
3
years of post-secondary education
Work history
IELTS LangGo Learning System
Sale consultant
03.2022 - 07.2023
Job overview
- Successfully achieved monthly sales targets (120 million dongs), experienced a50% increase in sales for 5 months (approximately 180 million dong) by analysing Insight's customers, well communicating with clients, providing course information, making recommendations, and assisting customers in finding the right choices
- Engage courteously and professionally with customers to identify their needs and preferences.
Hapers 7 Coffee Hanoi
Front of House Team Member
04.2021 - 02.2022
Job overview
- Take customer orders accurately and provide recommendations when necessary
- Manage to take care from 20 to 50 customers per day
- Keep the coffee shop clean and organised, including the service area, seating area, and restroom
- Work collaboratively with other team members to ensure smooth operation during peak hours.
Bun Cha Sinh TuHanoi
Cashier
11.2019 - 11.2020
Job overview
- Maintain a welcoming atmosphere by greeting customers with a smile
- Assist consumers inquiring about the cuisine, specials, and promotions
- Manage a clean, organised, and stocked cashier area with all necessary supplies.
- Manage over 50 to 100 customers per day
Education
Leeds Beckett UniversityLeeds
MSc Management and Marketing from Marketing
09.2023 - Select/2024
University overview
- Focus on Management and Marketing
- Thesis: Marketing Analysis Report of Domino's Pizza
- Thesis: A study of customer involvement with fitness brands on Instagram in Vietnam
Vietnamese Commercial UniversityHanoi, Vietnam
Bachelor of Business Administration from Business Administration
09.2017 - 03.2021
University overview
- GPA: 3.23/4.0
- Graduated with Distinction
- Dissertation: The report of Quang Trung Limited Liability Company in 2021
Skills
- Willingness to learn and adapt
- Strong work ethic and punctuality
- Teamwork with effective communication
- Quick learner and adaptable to new tasks
- Time management
Timeline
Leeds Beckett University
MSc Management and Marketing from Marketing
09.2023 - Select/2024
Sale consultant
IELTS LangGo Learning System
03.2022 - 07.2023
Front of House Team Member
Hapers 7 Coffee
04.2021 - 02.2022
Cashier
Bun Cha Sinh Tu
11.2019 - 11.2020
Vietnamese Commercial University
Bachelor of Business Administration from Business Administration
09.2017 - 03.2021
Custom
Currently, I am available on all Monday and Tuesday, also I can work on weekends, Wednesday, Thursday, Friday's evening. I can start to work immediately.
Custom
Currently, I am available on Monday and Tuesday, and I can also work on weekends, Wednesday, Thursday, and Friday's evening. I can start to work immediately.
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