Christine Dowie
Auchterarder,Perthshire
Summary
Friendly and approachable, with strong communication skills and keen ability to assist customers and manage transactions efficiently. Demonstrates reliability and teamwork, ensuring smooth and welcoming store environment. Ready to contribute positively and significantly in Library Assistant role.
Overview
18
18
years of professional experience
6
6
years of post-secondary education
Work history
Housekeeper
Duchally country Estate
Auchterarder, Perth and Kinross
2021.04 - Current
- Created welcoming atmosphere with regular dusting and vacuuming of rooms.
- Maintained high hygiene standards for improved living conditions.
- Ensured spotless and tidy environment by performing comprehensive house cleaning tasks.
- Provided meticulous, timely cleaning services in fast-paced environments, continually meeting guest demands.
- Achieved cleaning requirements within allotted timeframes.
- Cleaned bathrooms with meticulous attention to detail.
Administrator
W.Dowie Fencing
Auchterarder, Perth and Kinross
2009.05 - 2021.01
- Contributed towards positive work environment by maintaining cleanliness and orderliness in shared spaces.
- Improved record keeping system with attention to detail and thoroughness.
- Answered inbound phone calls, resulting in excellent customer service provided to clients.
- Managed office supplies inventory, ensuring readiness for all projects at any given time.
- Compiled essential data into useful spreadsheets enhancing overall understanding of business performance.
- Interacted with customers professionally by phone, email and in-person to deliver accurate service information.
- Assisted clients with daily enquiries and addressed incoming correspondence to maintain timely responses.
- Oversaw database to maintain updated records and accuracy.
- Liaised with customers to resolve enquiries, appointment requests and billing questions.
Shop manager
SSE
Dunblane, Stirling
2007.04 - 2009.04
- Delivered excellent customer experiences with personalised service approach.
- Fostered strong relationships with key customers to boost loyalty and repeat business.
- Assisted customers in making informed buying decisions through expert advice on products,.
- Managed store inventory to ensure adequate stock levels at all times.
- Ensured cleanliness of shop premises, presenting a professional image to customers.
- Solved customer complaints efficiently whilst maintaining high standards of service delivery,.
- Oversaw daily shop operations, ensuring smooth running of business activities.
- Created seasonal sales plans with varying stock and promotional strategies.
Education
GCSEs - English
Crieff High school
Crieff, Perth and Kinross 1977.01 - 1978.06
GCSEs - Arithmetic
Crieff High School
Crieff, Perth and Kinross 1977.06 - 1978.06
A-Levels - English
Crieff High School
Crieff, Perth and Kinross 1978.06 - 1979.06
SVQ Level 2 - IT Applications 1/2
Perth College
Perth, Perth and Kinross 2000.01 - 2002.06
Skills
Administrative procedures
Flexibility in task handling
Data inputting
Customer engagement
Keen problem solver
Product presentation
Affiliations
- My hobbies are, reading and gardening.
Timeline
Housekeeper
Duchally country Estate
2021.04 - Current
Administrator
W.Dowie Fencing
2009.05 - 2021.01
Shop manager
SSE
2007.04 - 2009.04
SVQ Level 2 - IT Applications 1/2
Perth College
2000.01 - 2002.06
A-Levels - English
Crieff High School
1978.06 - 1979.06
GCSEs - Arithmetic
Crieff High School
1977.06 - 1978.06
GCSEs - English
Crieff High school
1977.01 - 1978.06