Christine Crawford

• Assisted in recruitment, hiring and onboarding processes to build high-performing team of sales and stock associates.
• Monitored store KPIs regularly to track progress towards goals, adjusting strategies as needed to maximize results.
• Fostered positive workplace culture by consistently demonstrating leadership qualities such as integrity, professionalism, and open communication.
• Logged operational documents and processed store-to-store transfers and shipments of 1200+ units as set forth in company policy.

• Mentored newly hired employees on operating equipment and safety and developed Assistant Manager training manual to use for reference.
• Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

• Provided and maintained consistently safe, respectful and thriving classroom environment by encouraging critical thinking and problem solving to help students develop mathematical reasoning.
• Planned, developed, and executed lessons reflecting high school curriculum and core educational standards.
• Assessed submitted class assignments, determined grades and reviewed work with struggling students to boost chances of success.
• Maintained accurate records of student progress, attendance, and behavior.

• Built positive and nurturing environments to support social and emotional growth for three children between ages of 5 and 10 years old.
• Established lasting, professional connection with family and children by encouraging open communication and delivering positive feedback.
• Organized and facilitated home learning throughout lockdown, then managed varying and extensive extra curricular schedules when back at school.
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• Engaged with potential clients and developed opportunities for new business in Europe.
• Analyzed areas of opportunity through market research, compiling detailed spreadsheet with 750+ new contacts.
• Progressed opportunities and arranged meetings with senior members of team.

• Completed daily cash analysis (often £20,000+), increasing accuracy and reducing discrepancies.
• Inspected stocks to identify shortages, replenished supply and maintained consistent inventory by submitting daily orders to local suppliers.
• Directly managed Customer Service Assistants and conducted regular performance appraisals to determine compliance of goals and objectives.
• Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.

• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Processed credit, debit and cash transactions correctly in foreign currency to obtain full payment of customer purchases.
• Checked personal identifications during alcohol sales to comply with provincial laws.

Graduated with Merit

• Awarded First Class Honors
• First Generation Scholar Scheme, 2014 from the University of Sussex
• Study Abroad: Mathematics - UBC, Vancouver

AS-Level: D (French)

A-Level: A* (Mathematics), A (Further Mathematics), B (Chemistry)

3 x A* (Mathematics, Statistics, History)

8 x A (including English Literature, English Language, Biology, Chemistry and Physics)

1 x Distinction (ICT)