Christina Walton

- Day-to-day operations of the business, including managing inventory levels, ordering stock, and ensuring product availability.
- Set pricing strategies and managed profit margins.
- Developed and implemented business strategies to drive sales and growth.
- Handled all financial aspects, including bookkeeping, invoicing, and managing cash flow.
- Provided excellent customer service to ensure satisfaction and repeat business.
- Efficiently handled customer inquiries, complaints, and returns.
- Promoted products through various marketing channels, including social media, in-store promotions, and advertising.
- Managed all aspects of business finance, including budgeting, forecasting, and financial reporting.
- Filed taxes and ensured compliance with all legal and regulatory requirements.
- Ensured the business complied with all relevant laws, including health and safety regulations.
- Managed insurance policies to protect the business from potential liabilities.
- Utilized point-of-sale (POS) systems to manage transactions and track sales.
- Used QuickBooks software for accounting and inventory management.

- Supported clients within the Professional and Financial Services team with their day-to-day commercial business needs.
- Managed excesses and handled payment referrals for potential AML or sanctions breaches, hosted customer meetings, and promoted appropriate customer solutions such as business insurance.
- Assisted in preparing credit reports for new and existing customers.
- Managed financial account inputs and analysis; tested covenants and monitored formulas.
- Handled new account openings and existing CDD reviews.
- Met strict productivity, accuracy, and call-handling targets while working as part of a team.
- Identified sales and marketing opportunities to drive cross-selling, attract new commercial clients, and refer potential private clients.
- Handled various administrative responsibilities to maintain smooth business operations.
- Demonstrated open communication and collaborated with various teams.
- Facilitated internal and external correspondence for management.
- Stayed informed on economic, financial, and political events, assessing their impact on corporate lending activities.

- Assisted a Senior Relationship Manager with the management of approximately 120 businesses, each with a turnover ranging from £1m to £30m across various industries.
- Utilized a back-office system to process the opening of accounts, adhering to daily productivity and accuracy targets.
- Managed excesses, handled payment referrals for potential AML or sanctions breaches, hosted customer meetings, and promoted appropriate customer solutions such as business insurance.
- Wrote credit reports for new and existing customers.
- Handled new account openings and conducted existing CDD reviews.
- Provided information and solutions to customers and Relationship Managers across the UK regarding various aspects of business and personal banking.
- Acted as a trainer, assisting with administration, workflow management, and hosting.
- Carefully managed and recorded cash and credit transactions, minimizing financial discrepancies.
- Addressed customer issues calmly and professionally, delivering quick, successful resolutions.
- Managed financial account inputs and analysis; tested covenants and monitored formulas.