CHRISTINA ROBERTSON
Administrator
Aberdeen,Aberdeenshire
Summary
Skilled office worker versed in sorting, classifying and filing documentation. Easily handles repetitive, methodical work. Dedicated to helping staff with administrative needs and consistently meeting deadlines.
Overview
27
27
years of professional experience
4
4
years of post-secondary education
Work History
Administrative Assistant
University of Aberdeen Rowett Institute
Aberdeen, Aberdeen
06.1997 - Current
- Kept adequate office supplies on hand to support staff and business requirements.
- Wrote professional letters, emails and memoranda for business communication.
- Dealt with routine enquiries at reception or by telephone and referred more complex matters to appropriate members of staff.
- Sorted and organised different types of information by document type, personnel or location.
- Accurately reconciled and processed expense reports for [Number] employees.
- Ordered stock and supplies from trusted and cost-effective suppliers to meet office needs.
- Received and checked financial statements and reconciled related accounts.
- Organised travel and accommodations arrangements within assigned budgets.
- Examined, scanned and input documents in software system.
- Arranged filing systems for easy use and retrieval by personnel.
- Created and maintained logical and orderly digital filing system for impeccable record keeping.
- Managed physical and digital correspondence while keeping information private and secure.
- Helped staff to maximise efficiency by providing clerical and secretarial support.
- Handled incoming calls for staff, answering questions, directing calls and documenting messages.
- Kept and maintained accurate filing system for preservation of office information.
- Gathered information, created charts and produced reports for staff.
- Provided printing, photocopying scanning support to colleagues.
- Created email notifications, invitations and agendas for meetings, events and appointments.
- Transcribed or scanned data to create new files.
- Contributed to harmonious and productive office environment by building positive relationships with coworkers.
- Acted as main contact for staff and clients.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Processed invoices and payment runs with complete accuracy.
- Offered friendly, efficient customer service and handled challenging situations with ease.
Education
GCSEs -
Bankhead Academy
Aberdeen 07.1970 - 07.1974
Skills
- Confidentiality understanding
- Scanning and laminating
- Transmitting files
- Microsoft Office
- Sorting mail
- Delivering files
- Attendance reporting
- Excel spreadsheets
- Data entry
- Microsoft Outlook
- Appointment setting
- Travel administration
- Filing experience
- Expense tracking
- File archive administration
- Excellent telephone and email etiquette
- Microsoft Office proficiency
- Letter writing
- Accounting support
- Office administration
- Office cleanliness
- Attendance records preparation
- Travel arrangements and claims
- Diary management
- Accounts receivable and payable
- Supply ordering
Timeline
Administrative Assistant
University of Aberdeen Rowett Institute
06.1997 - Current
GCSEs -
Bankhead Academy
07.1970 - 07.1974
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