Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
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Christina Priestley

Chinley,Derbyshire

Summary

Detail-oriented professional with proven expertise in administrative efficiency, confidentiality maintenance, and relationship-building. Skilled in managing filing systems, setting priorities, and leveraging interpersonal aptitude to foster effective communication and empathetic listening. Proficient in Microsoft Office Suite, with a strong focus on streamlining processes and enhancing organisational productivity. Dedicated to delivering exceptional support while maintaining discretion and fostering collaborative environments.

Overview

16
16
years of professional experience
2
2
years of post-secondary education

Work history

Personal assistant

Goyt Valley Carers
Chapel en le Frith, Derbyshire
02.2022 - 12.2024
  • Monitored health condition, ensured timely intervention in case of emergencies.
  • Prepared meals according to dietary requirements, maintained good nutrition.
  • Offered emotional support during difficult times, provided stability.
  • Facilitated social activities, improved patient mood.
  • Administered medication as prescribed for better health management.
  • Maintained a clean and safe environment to promote wellbeing.
  • Liaised with healthcare professionals regarding patient's progress or changes in condition.
  • Assisted patients with daily living activities to improve their lifestyle quality.
  • Accompanied patients to appointments, ensured they received necessary care.
  • Assisted with mobility for increased independence.
  • Provided companionship to alleviate loneliness.
  • Coordinated clients appointments with healthcare professionals in support of ongoing treatment objectives.
  • Followed client treatment plans for exercises, medications and wound care.
  • Accompanied clients to important appointments.
  • Involved clients in decision-making to promote independence.
  • Helped individuals manage daily activities of living due to age, illness or injury, or chronic condition.
  • Kept detailed records of care activities, condition changes and treatment responses.
  • Ensured clients were correctly taking prescribed medications, maintaining optimal health.
  • Improved social health by promoting participation in hobbies and social interests.
  • Accompanied clients to medical or dental appointments, grocery and errands.

Clinical assistant

NHS Foundation Trust
Sheffield, South Yorkshire
02.2009 - 02.2022
  • Carried out administrative duties such as filing and updating records efficiently for streamlined operations.
  • Maintained sterilisation of instruments, resulting in a hygienic work environment.
  • Assisted physicians during clinical procedures to ensure efficient processes.
  • Streamlined appointment scheduling with the use of hospital software systems.
  • Managed patient flow throughout the day, reducing waiting time.
  • Handled incoming telephone inquiries; provided relevant information whilst maintaining patient confidentiality.
  • Facilitated scheduled follow-up calls to discharged patients, assessing post-discharge recovery progress.
  • Collected patient information for accurate record keeping.
  • Ensured smooth operation of clinic by ordering and restocking necessary supplies.
  • Offered emotional support to distressed patients, promoting a calming environment.
  • Trained new Clinical Assistants joining the team, helping them adapt quickly into their roles.
  • Processed mail, email and phone enquiries, minimising correspondence backlogs.
  • Followed clinical guidelines when handling patient data to maintain confidentiality.
  • Kept stringent records of patients' medical history, diagnostic testing and treatment procedures and results.

Education

A-Levels - Psychology and English

Marple Ridge Sixth Form
Marple, Stockport
09.2001 - 06.2003

Skills

  • Interpersonal aptitude
  • Administrative efficiency
  • Confidentiality maintenance
  • Filing systems
  • Empathetic listening
  • Interpersonal adeptness
  • Priority setting
  • Relationship-building
  • Microsoft Office Suite

Affiliations

  • I enjoy reading in peace and socialising friends.

References

References available upon request.

Timeline

Personal assistant

Goyt Valley Carers
02.2022 - 12.2024

Clinical assistant

NHS Foundation Trust
02.2009 - 02.2022

A-Levels - Psychology and English

Marple Ridge Sixth Form
09.2001 - 06.2003

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Christina Priestley