
Dedicated professional with extensive expertise in food hygiene and safety, holding certifications in basic and intermediate food hygiene, HACCP, and COSHH. Demonstrates strong managerial skills and exceptional customer service abilities. Proficient in emergency care, including CPR and first response, as well as safeguarding children and adults. Committed to maintaining high standards of infection prevention, fire safety, and health safety. Career goals include advancing in roles that prioritise person-centred care and nutrition management.
. excellent knowledge of sterile techniques
. strong patient care and support skills
. effective communication with surgeons, nurses and the surgical team.
. ability to anticipate team needs and provide instruments and supplies quickly when under pressure.
. great understanding of surgical procedures and theatre workflow.
. attention to detail and strong observational skills.
. calm, organised and focused at all times under pressure.
. quick decision making during fast changing situations.
. skilled in equipment preparation and room setup.
. ensures safety, cleanliness and smooth operation of the theatre.
. strong teamwork skills
. reliable, professional and adaptable to all situations
. compassionate and patient focused.
. strong first aid and CPR skills
. safe patient lifting and handling
. clear and calm communication
. works well in a team
. good decision making under pressure
. physically fit and reliable
. accurate with documentation
. knowledge of all ambulance equipment
, flexible with shifts and emergencies
. excellent cooking and food prep skills
. strong knowledge of food hygiene and safety and able to train staff in all aspects of the business
. creativity in menu planning and presentation
. ability to work fast and under pressure
. good time management and multitasking
. strong leadership and management skills
. great team player
. attention to detail
. ability to manage inventory and work with waste management
. ability to work with costing restraints
. reliable , disciplined and passionate about food
. adaptable to different kitchens and busy environments
. Ensured customer satisfaction by providing excellent service in deli department.
. Oversaw stock management, minimising waste and maintaining appropriate levels.
. Implemented pricing strategies to drive sales whilst ensuring profitability.
. Organised special events such as tastings to introduce new products.
. Collaborated with store managers on promotional activities for increased visibility of deli products.
. Coordinated with suppliers to ensure timely delivery of goods.
. Managed a team of deli assistants, fostering a positive work environment.
.Prepared custom orders for customers, catering to individual dietary needs and preferences.
.Handled customer queries and complaints with professionalism and patience.
.Followed strict health and safety guidelines for food preparation.
.Maintained cleanliness of the deli area, promoting food hygiene standards.
. Promoted fresh products with creative displays and promotions.
. Carried out regular checks on refrigeration units to preserve freshness of products.
. Trained new staff members to maintain quality standards.
. Managed employee rotas considering business needs and staff availability.
. Monitored competitor activities, responding creatively to maintain relevancy and competitive edge.
CERTIFICATES HELD
Basic food hygiene
intermediate food hygiene
HACCP
COSH
manager skills
customer service
basic food aid
intermediate first aid
cpr
first response in emergency care FREC3
fluids and nutrition
working in a person centred way
basic life support level 2
fire safety
infection prevention and control
moving and handling
NEWS 2
safeguarding children
safeguarding adults
paediatric and adult life support
health safety and welfare