Christina Martin
Care Kitchen Assistance Shop
Port Talbot
Overview
23
23
years of professional experience
1
1
year of post-secondary education
Work History
Dementia Care
Talbot Court
Port Talbot
12.2019 - 06.2022
- Improved operations through consistent hard work and dedication.
- Worked with customers to understand needs and provide excellent service.
- Increased customer satisfaction by resolving issues.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Dementia Care
H C One
Port Talbot
03.2003 - 06.2019
- Worked with customers to understand needs and provide excellent service.
- Increased customer satisfaction by resolving issues.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Shop Assistant
New Look
Port Talbot
02.1999 - 02.2003
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Checked incoming orders and organized new stock.
- Addressed customer issues immediately to guarantee swift resolution.
- Helped managers with daily checklists and last-minute requirements.
- Maximized safety and production levels by frequently cleaning and organizing work areas.
- Inventoried supplies regularly and reported needs to management.
- Completed projects and work assignments despite tight deadlines.
- Assisted with purchases by removing tags and placing purchased merchandise in bags.
- Increased shop productivity by improving team processes and streamlining tasks.
- Greeted customers entering store and offered assistance with requirements.
- Optimized shop communication by acting as liaison between departments.
- Helped customers find merchandise and assisted with sizing and accessories.
Education
St Josephs
Port Talboy 09.1965 - 06.1966
Skills
Career information
At-home daycare professional
Care plan understanding
Care Planning and Management
Patient care and education
Timeline
Dementia Care
Talbot Court
12.2019 - 06.2022
Dementia Care
H C One
03.2003 - 06.2019
Shop Assistant
New Look
02.1999 - 02.2003
St Josephs
09.1965 - 06.1966