Christina Hewitt
Lymm,UK
Summary
Detail-oriented professional specializing in credit card processing, cash handling, and customer service. Proven track record in retail sales and food service management, demonstrating effective problem-solving and composure under pressure. Strong team collaborator with multilingual skills enhancing customer interactions. Committed to achieving high-quality results in fast-paced environments with a focus on efficiency.
Overview
12
12
years of professional experience
Work history
2024.12 - 2026.02
- Utilised time to address health matter and transition back to UK; now fully recovered and eager to engage in work
Career break to provide family care
Self employed
Hamburg, Germany
2024.01 - 2024.11
- Temporarily halted professional duties to support both parents facing health challenges until November 2024.
Warehouse Worker
Mlcs-Mannheim
Mannheim , Germany
2022.03 - 2024.01
- Demonstrated confidence in high-pressure situations to Executed efficient unloading processes to optimise workflow and productivity.
- Implemented effective inventory measures for accurate stock management and internal records.
- Inspected incoming goods to ensure integrity, facilitating precise picking, packing, and labelling.
- Reviewed pallets for damage or mislabeling, coordinating with suppliers for prompt resolution.
- Maintained compliance with quality guidelines throughout all operations.
- Communicated effectively with diverse stakeholders to promote collaboration.
- Adopted a hands-on approach to problem-solving and project execution.
- Demonstrated time flexibility to meet varying project demands.
- Coordinated with team members for effective task completion.
- Kept warehouse clean, ensuring a safe working environment.
- Followed health and safety guidelines with diligent use of protective gear.
Kitchen Team Member
Premier Inn
Leek
2021.07 - 2021.11
- Prepared high-quality breakfast buffet, ensuring food remained hot and visually appealing.
- Cooked dinner to order, maintaining exceptional standards of food preparation.
- Executed due diligence processes accurately while assisting with stock control and ordering.
Retail Assistant
Wilko
Leek
2020.07 - 2021.07
- Welcomed customers to foster memorable shopping experiences.
- Supported sales targets by recommending products and ensuring stock availability.
- Maintained store cleanliness and presentation for optimal trading conditions.
- Replenished stock consistently to meet customer demand.
- Resolved customer complaints sensitively and professionally.
- Processed stock deliveries efficiently upon receipt.
- Ensured proper display, cleanliness, and tidiness of merchandise and promotions.
- Promoted additional products to enhance overall customer satisfaction.
Retail Assistent
Wilko
Leek, Staffordshire
2019.12 - 2020.01
- Supported sales targets by recommending products and maintaining stock levels.
- Ensured timely replenishment of shop floor merchandise and promotions.
- Resolved customer complaints with sensitivity and politeness.
- Welcomed customers, ensuring an enjoyable shopping experience.
- Maintained store cleanliness to enhance visual appeal.
- Processed stock deliveries efficiently to optimise inventory management.
- Implemented security measures to create a safe environment for shoppers and staff.
- Engaged with customers to understand and meet individual needs.
Bar Staff
The Patriots
Crumlin
2016.01 - 2018.06
- Provided exceptional service to patrons at a busy live music venue.
Strictly followed licensing laws and health and safety guidelines.
Restocked fridges and replaced barrels to ensure product availability.
Maintained cleanliness of glassware to support hygiene practices.
Cultivated a welcoming atmosphere to enhance overall patron experience..
Restaurant Team Leader
Harvester Cardiff
Cardiff
2014.09 - 2016.01
- Served hot food and cleared tables in a busy catering environment.
- Assisted with hospitality events, ensuring smooth operations.
- Followed recipes and menus to prepare well-balanced meals.
- Handled cash transactions and performed end-of-day cashing up.
- Washed dishes and kitchen utensils by hand to maintain hygiene standards.
- Stored deliveries of vegetables and meats to ensure freshness.
- Reported incidents or accidents to Catering Manager promptly.
- Provided thorough handover briefings for subsequent shifts.
Restaurant Supervisor
Little Chef West Knoyle
West Knoyle, Wiltshire
2013.09 - 2014.07
- Served hot food and cleared tables in a high-paced catering environment.
- Followed recipes and schedules to deliver meals as per menu specifications.
- Handled cash transactions and performed end-of-day cash reconciliation.
- Assisted with hospitality events, ensuring smooth service delivery.
- Washed dishes and kitchen utensils by hand to maintain hygiene standards.
- Organised deliveries of vegetables and meats, storing items correctly.
- Reported incidents and accidents promptly to Catering Manager.
- Provided comprehensive shift handovers, maintaining standards for safety and cleanliness.
Education
GCSEs -
CJD Braunschweig International School
Braunschweig, GermanySkills
- Credit card processing
- Cash handling and management
- Housekeeping and kitchen maintenance
- Customer service excellence
- Retail sales expertise
- Food preparation
- Team collaboration
- Food service management
- Calm under pressure
- Problem-solving
- Communication skills
- Multilingual
Personal Details
- Eligible to work in the UK: Yes
- Fluent in German and English both spoken and written.
- Highest Level of Education: GCSE or equivalent
Additional information
- SKILLS
- Familiar with all cash handling & Credit card payment procedures.
- The motivation to learn new knowledge and skills.
- Good Housekeeping duties.
- Awareness of hygiene standards and relevant legislation.
- Ability to promote a welcoming environment where customers feel comfortable and receive a great service.
- Serving food in an efficient, friendly manner.
- Able to serve food within a large catering area and operation.
- Cleaning dining area and kitchen premises.
- Receiving catering deliveries and accurately recording them.
- Storing goods correctly and using food stocks on a rotational basis.
- Able to follow instructions for menus, recipes, guidelines, Codes of Practice.
- Manually clean crockery, cutlery, utensils, containers, small scale equipment.
- Setting out and putting away dining furniture.
- Using general catering equipment, safely and correctly.
- German speaking.
- Silver Service.
Affiliations
- Reading
- Crochet
- Walking
Languages
German
Native
Timeline
2024.12 - 2026.02
Career break to provide family care
Self employed
2024.01 - 2024.11
Warehouse Worker
Mlcs-Mannheim
2022.03 - 2024.01
Kitchen Team Member
Premier Inn
2021.07 - 2021.11
Retail Assistant
Wilko
2020.07 - 2021.07
Retail Assistent
Wilko
2019.12 - 2020.01
Bar Staff
The Patriots
2016.01 - 2018.06
Restaurant Team Leader
Harvester Cardiff
2014.09 - 2016.01
Restaurant Supervisor
Little Chef West Knoyle
2013.09 - 2014.07
GCSEs -
CJD Braunschweig International School