Christina Hall
Haywards Heath,West Sussex
Summary
Resourceful and detail-orientated individual with nearly 9 years of experience in multiple sectors including administration and retail. Able to work well individually or in a team, looking for an opportunity to demonstrate skills learnt over the years including strong interpersonal, communication, problem solving and multi-tasking in order to help bring high quality results and service.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Patient Services Adminstrator
Nuffield Health
Haywards Heath, West Sussex
2023.06 - Current
- Assist clinical team in arranging outpatient minor procedures, phlebotomy and cardiac appointments and relevant paperwork needed
- Managed an average of 60/70 calls per day ensuring all patient requests are fulfilled
- Helped increase company revenue by making sure patient procedures are scheduled within 2 weeks from consultant request
- Responsible for organizing/arranging which room consultants are located for their clinics/ where procedures take place
- Liaise with business & finance departments by inputting necessary procedure code onto relevant systems so patient can be invoiced correctly
Purchasing assistant
HPC PLC
Burgess Hill, West Sussex
2022.07 - 2023.05
- Streamlined purchasing process by liaising effectively with suppliers.
- Monitored stock levels by leading stock checks to avoid over ordering
- Processed purchase orders to ensure timely delivery of goods
- Liaising with the finance team making sure invoices are correct before submitting
- Communicating with the warehouse team to ensure deliveries arrive as expected
- Completed duties whilst finishing last part of my Business Admin Apprenticeship
Supplier Management Apprentice
Principal Ltd
Horsham, West Sussex
2021.11 - 2022.07
- Took minutes during purchasing and general team meetings
- Reviewed stock prices against competitors to find most cost effective purchasing methods
- Ran weekly reports to help manage stock to avoid shortages/over ordering
- Completed daily duties alongside completing the first part of my apprenticeship
Sales assistant
Asda
Lancing, West Sussex
2017.03 - 2021.10
- Replenished stock to ensure products were available to customers as efficiently as possible
- Ensured promotional ends were updated every 2 weeks to stay up to date with trends
- Built strong staff and customer relations to encourage repeat business
- Handled customer queries and complaints with patience to maintain good relationships with customers
Customer Assistant
Marks and Spencer
Worthing, West Sussex
2015.12 - 2017.01
- Provided high quality customer service regardless of the situation
- Replenished stock to ensure sales floor appeared visually appealing and continue sales flow
- Handled cash and card payments in accurate manner
Education
Level 3 Apprenticeship - Business Administration
Rewards Training
Crawley 2021.11 - 2023.05
A-Levels -
Worthing College
Worthing, West Sussex 2012.09 - 2015.06
GCSEs -
Davison High School
Worthing, West Sussex 2010.09 - 2012.06
Skills
- Interpersonal Skills - Built strong relationships with colleagues, customers and patients
- Use of IT systems - Microsoft Excel, Outlook & Word Able to adapt to in-house systems used
- Project Management - Trusted in training teams of new colleagues during lockdown in retail Lead my team successfully through an apprenticeship project
- Confidentiality - Always comply with GDPR when dealing with client or patient information
Accomplishments
- Asda - Challenge 25 - Gained 100% whilst serving a mystery shopper following the correct protocol
- Distinction - Level 3 Business Administrative Apprenticeship
- Nuffield Health Employee of the month December 2023 for excellent customer service
Certification
- Distinction in Level 3 Business Administrative Apprenticeship
- Merit Award in Import Procedures (HPC PLC Sept 2022)
Timeline
Patient Services Adminstrator
Nuffield Health
2023.06 - Current
Purchasing assistant
HPC PLC
2022.07 - 2023.05
Supplier Management Apprentice
Principal Ltd
2021.11 - 2022.07
Level 3 Apprenticeship - Business Administration
Rewards Training
2021.11 - 2023.05
Sales assistant
Asda
2017.03 - 2021.10
Customer Assistant
Marks and Spencer
2015.12 - 2017.01
A-Levels -
Worthing College
2012.09 - 2015.06
GCSEs -
Davison High School
2010.09 - 2012.06