Christina Crawford
Derry/Londonderry
Summary
Background & skillset includes working with various patients in acute mental health & recovery phase mental health, trauma & orthopaedics & community to improve quality of life and promote independence.
Knowledgeable & compassionate Occupational Therapy professional dedicated to achieving positive patient outcomes, to offer high-quality, effective patient treatment programmes.
Well-versed with strong communication and organisation skills within various settings & a wide range of service users.
Committed to seek solutions to problems and apply extensive analytical knowledge to the findings.
Adept at multi-tasking & time management.
Strong ability to work autonomously & also within a team.
Overview
27
27
years of professional experience
2
2
years of post-secondary education
Work History
Community Occupational therapist
WHSCT
Derry, Derry
09.2022 - 05.2024
- Completed comprehensive functional assessments to determine care pathway
- Completed environmental assessments incorporating the PEO model of Practice to provide appropriate adaptations to promote independence with functional limitations & ADL's in home environments.
- Completed accurate written assessment reports supported by relevant/current evidence based literature.
- Facilitated therapeutic activities to enhance clients' physical and cognitive abilities.
- Educated patients on injury prevention, adaptive techniques and coping strategies.
- Assessed client progress and adjusted treatment plans to meet new challenges.
- Employed assistive devices and adaptive equipment to enhance clients' daily functioning.
- Utilised goal-setting strategies to empower clients to achieve maximum functional independence.
- Provided support and guidance to clients and their families in understanding and managing conditions.
- Adapted and modified activities to meet individual patient needs and promote independence.
- Developed personalised intervention plans based on client assessments.
- Collaborated with multidisciplinary teams to assess and address patient needs and treatment plans.
- Conducted comprehensive evaluations to determine clients' functional abilities and limitations.
- Adhered to healthcare legislation to maintain consistency and high standard of care across services.
- Referred patients to other health care providers to receive specialised services.
- Assessed risk of injury and implemented preventative measures to help safeguard patients.
- Selected appropriate criteria to measure progress and treatment success to gain evidence-based insights.
- Managed Continued Professional Development (CPD) to stay up-to-date on current industry developments and technology advancements.
- Cultivated trusting relationships with clients, resulting in commitment to treatment programmes.
- Evaluated success of different treatments by documenting patients' progress.
- Managed own caseload of up to 150 clients working autonomously & seeking support appropriately to ensure quality of patient care.
- Supervisor to Technical Instructor within Community Occupational Therapy department.
- Assisted patients in developing and improving daily living skills for enhanced quality of life.
Mental Health Occupational Therapist
WHSCT -Acute Setting & Recovery
Derry, Derry
06.2022 - 09.2022
- Conducted comprehensive evaluations to determine clients' functional abilities and limitations.
- Completed comprehensive Occupational Therapy assessment within the Acute Mental Health inpatient & recovery setting. Clients included those suffering with traumatic life events, addictions & severe & enduring chronic mental health related conditions.
- Provided Occupational Therapy evidence based intervention & tailored treatment programmes for above named cohort of clients in acute phase of illness & also recovery.
- Collaborated with multidisciplinary teams to assess and address patient needs and treatment plans.
- Assessed client progress and adjusted treatment plans to meet new challenges.
- Facilitated therapeutic 1 to 1 & group activities to enhance clients' participation & engagement in ADL's.
- Developed personalised intervention plans based on client assessments.
- Utilised goal-setting strategies to empower clients to achieve maximum functional independence.
- Cultivated trusting relationships with clients to establish rapport & trust resulting in commitment to treatment programmes.
- Displayed commitment to caseload & duty of care to clients to ensure continuity of care.
- Tailored patient-centred plans to help patients achieve health-related goals.
- Devised and implemented treatment plans for various conditions to promote recovery or rehabilitation.
- Used tact, reassurance and sensitivity when necessary to overcome barriers to understanding.
- Planned and delivered outcome-focused interventions, promoting independence, social inclusion and recovery.
- Identified and provided social activities, emotional support and stability to patients while maintaining professional boundaries.
- Carried out thorough Care Act assessments, support planning and development reviews to maintain high-quality care provision.
- Created comprehensive service user reports with thorough risk assessments, enabling effective multi-disciplinary team management of cases.
- Performed comprehensive risk assessments on patients.
- Educated patient families about mental health issues and how to support care plan.
- Developed strong professional relationships with patients to identify and meet care needs within participative framework.
- Completed accurate assessment of patient care, preparing detailed patient reports.
- Prevented violent situations, using de-escalation skills to manage aggressive patients.
- Optimised patient outcomes by acting as a liaison in interactions with psychiatrists and physicians.
- Monitored patients undergoing detoxification from alcohol or drugs, promptly reporting changes in condition.
- Consulted with psychiatrists and other behavioural health staff in designing appropriate treatment plans for clients.
- Mentored and supervised mental health support workers to uphold best practices in dealing with patients.
- Encouraged patients to engage in therapeutic and creative activities to assist healing process.
Trauma & Orthopaedic Occupational Therapist
WHSCT
Derry, Derry
03.2022 - 06.2022
- Adapted and modified activities to meet individual patient needs and promote independence.
- Conducted comprehensive evaluations to determine clients' functional abilities and limitations.
- Facilitated therapeutic activities to enhance clients' physical and cognitive abilities.
- Collaborated with multidisciplinary teams to assess and address patient needs and treatment plans.
- Provided support and guidance to clients and their families in understanding and managing conditions.
- Assessed client progress and adjusted treatment plans to meet new challenges.
- Developed personalised intervention plans based on client assessments.
- Assisted patients in developing and improving daily living skills for enhanced quality of life.
- Educated patients on injury prevention, adaptive techniques and coping strategies.
- Liaised with medical professionals in facilitating patient discharge and post-treatment monitoring.
- Reflected on clinical practice and clinical reasoning through regular supervision sessions.
- Harnessed critical thinking skills to diagnose patient problems.
- Collaborated with other health care professionals to evaluate complex cases and address innovative treatments.
- Triaged patients to allow for best quality of care and reduce impact on fellow personnel.
- Communicated closely with clients and carers, respecting privacy, dignity and confidentiality.
- Observed patient recovery progress and modified treatment to address identified concerns.
- Completed accurate & timely record keeping of client assessment, treatment, progress & discharge planning.
- Managed own caseload working autonomously & seeking support appropriately to ensure quality of patient care.
Occupational Therapy Technical Instructor
WHSCT
Derry/Londonderry, Derry/Londonderry
12.2016 - 09.2018
- Maintained complete, accurate reports and documented changes in service users' physical or mental health, escalating concerns to supervisor.
- Promoted progression, wellbeing and independence among service users by assisting with small aids, equipment and assistive technology.
- Worked individually with service users and assisted delivery of group interventions to achieve maximum participation and independence.
- Completed scale drawing for minor/major works & completed final checks visits to approve standard to OT recommendation. Escalate any snags to relevant body/agency ie: NIHE.
- Upheld strict confidentiality standards and worked with discretion at all times.
- Engaged in multidisciplinary teamwork to develop and execute holistic care plans based on aligned aims and objectives.
- Accurately document service users progress notes.
- Boosted treatment effectiveness by educating patients regarding preventative care.
- Instructed patients on safe and effective use of equipment, conducting equipment demonstrations to ensure comprehension.
Medical Receptionist/call Handler
Western Urgent Care
Derry/Londonderry, Derry/Londonderry
04.2013 - 08.2016
- Responded calmly and compassionately in emergency situations, seeking best-possible resolution through triage.
- Offered outstanding administrative support, providing consistent reliability throughout reception and call handlers duties.
- Maintained timely check-in services, notifying GP's of patient arrival through Adastra software for efficient appointment running.
- Protected patient rights, providing continued discretion and confidentiality.
- Welcomed patients with warmth and kindness, ensuring smooth booking and checking in processes.
- Updated patient records as required for continued accuracy and compliance with policies.
- Confidentially managed medical records, ensuring patient notes were readily available for required appointments to minimise delays.
- Effectively prioritised workloads, ensuring minimal delays to patient pathway.
- Collected and filed admission reports, discharge reports and coding reports to maintain thorough and accurate patient records.
Medical Secretary-Audio Typist
Aberfoyle Medical Practice
Derry/Londonderry, Derry/Londonderry
06.2006 - 08.2015
- Answered telephone calls and emails within three-minute time-frame, responding to patient enquiries and liaising with medical staff.
- Accurately created and updated patient files in EMIS, employing strict attention to detail to avoid errors.
- Maintain patient referrals in ECR, including linking to existing records, diagnostic reports and other related information with outstanding accuracy.
- Audio-typing
- Maintained strict confidentiality throughout transcription and duties.
- Collaborated with assistants and doctors to prepare and set up rooms with adequate supplies and equipment.
- Answered phone calls and messages, scheduling appointments and handling patient inquiries.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Kept detailed records of office inventories and placed orders for more supplies.
- Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
- Improved team efficiency by training and mentoring individuals through diligent team meetings and setting goals.
- Maintained relevant qualifications for optimised training and development.
Special Needs Assistant
British Red Cross
Derry/Londonderry, Derry/Londonderry
08.1998 - 07.2005
- Prepare learning resources. Supporting development through play in the seven key areas of learning.
- Accurately record notes and inform parents of progress. Participate in staff training and meetings.
- Adhere to safe-guarding policies and other relevant guidelines.
- Prepared visual aids, equipment and classroom displays.
- Ensured lesson plans were inclusive of students' special needs, adjusting plans to accommodate various learning abilities.
- Assisted students on school trips and extra-curricular programmes, ensuring safe care and support at all times.
- Built trusting, respectful relationships with children through attentive listening and effective communication abilities.
Clinical Assessor
Capita
Londonderry
06.2024 - Current
- Undertake both Physical & Psychological clinical functional assessments.
- Impartiality and strong functional assessment and time management skills.
- Working knowledge of Trauma informed approach/care.
- Strong communication and IT literacy skills
- Analyse and interpret clinical information along with any other supporting evidence.
- Complete comprehensive professional assessment reports whilst ensuring a personalised, inclusive and empathetic service for the service user.
- Strong autonomous and MDT team working abilities and experience.
- Actively seek out and participate in role relevant CPD.
- Current MSK Assessment Champion with Team.
- Independently manage substantial caseload, utilising IT applications.
- Strong clinical working knowledge of safe-guarding and risk.
- Applied new skills/feedback to daily tasks, improving efficiency, productivity and client journey.
Education
Bachelor of Science - Occupational Therapy
University of Ulster
Jordanstown, Antrim and Newtownabbey 09.2019 - 07.2021
Diploma of Higher Education - Access Diploma in Combined Studies
NWRC
Derry/londonderry 2016
Higher National Diploma - AMSPAR Medical Secretaries Diploma
NWRC
Derry/londonderry 2006
NVQ Level 2 - Childcare & Education
NWRC
Derry/londonderry 1999
GCSE -
St.Patricks & St.brigids College
Derry/londonderry 1997
Skills
- UK driving license holder
- Trauma & Orthopaedic practice
- Health Care Professions Council (HCPC)-registered
- Acute Mental health/Recovery inpatient & community practice
- Community/housing adaptation practice
- Goal setting & time management skills
- Treatment planning
- Occupational risk assessments
- OT treatment plan development
- Therapeutic interventions
- Patient-centred care
- Compassionate communicator
- Case management proficient
Timeline
Clinical Assessor
Capita
06.2024 - Current
Community Occupational therapist
WHSCT
09.2022 - 05.2024
Mental Health Occupational Therapist
WHSCT -Acute Setting & Recovery
06.2022 - 09.2022
Trauma & Orthopaedic Occupational Therapist
WHSCT
03.2022 - 06.2022
Bachelor of Science - Occupational Therapy
University of Ulster
09.2019 - 07.2021
Occupational Therapy Technical Instructor
WHSCT
12.2016 - 09.2018
Medical Receptionist/call Handler
Western Urgent Care
04.2013 - 08.2016
Medical Secretary-Audio Typist
Aberfoyle Medical Practice
06.2006 - 08.2015
Special Needs Assistant
British Red Cross
08.1998 - 07.2005
Diploma of Higher Education - Access Diploma in Combined Studies
NWRC
Higher National Diploma - AMSPAR Medical Secretaries Diploma
NWRC
NVQ Level 2 - Childcare & Education
NWRC
GCSE -
St.Patricks & St.brigids College
Similar Profiles
Susanna CampbellSusanna Campbell
Domiciliary care assistant at Strabane & District Caring ServicesDomiciliary care assistant at Strabane & District Caring Services
Maisie McCannMaisie McCann
Staff Nurse, Emergency Department at Western Health and Social Care TrustStaff Nurse, Emergency Department at Western Health and Social Care Trust
Daniel FaugheyDaniel Faughey
Temporary warehouse assistant at McCalls of LisburnTemporary warehouse assistant at McCalls of Lisburn
Madeline OnnMadeline Onn
Community and Telehealth Occupational Therapist at Happy Therapy AustraliaCommunity and Telehealth Occupational Therapist at Happy Therapy Australia
Sophie Laura GoodmanSophie Laura Goodman
Adult Social Care Occupational Therapist at Essex County CouncilAdult Social Care Occupational Therapist at Essex County Council