Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Christina Banton

London

Summary

Reliable and upbeat sales associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

18
18
years of professional experience

Work History

Sales retail advisor

LAKELAND- household specialists
10.2021 - 03.2023
  • Developed customer relationships, leading to repeat business and brand loyalty.
  • Boosted sales performance by effectively upselling products and suggesting complementary items.
  • Enhanced customer satisfaction by providing personalized product recommendations and addressing concerns.

Customer Service Advisor

YOURS Ladies Fashion
08.2021 - 10.2021
  • Streamlined call handling processes for increased efficiency and reduced wait times.
  • Enhanced customer satisfaction by addressing and resolving issues in a timely manner.
  • Developed rapport with customers, fostering long-term relationships and repeat business.

Trainee medical Practice receptionist

Heathcote Medical Centre
06.2021 - 09.2021


  • Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
  • Attended training courses to build understanding of processes, techniques, and industry.
  • Shadowed senior team members to learn all related jobs and tasks.
  • Established lasting relationships with peers, leadership and customers using strong communication and interpersonal skills.

Team leader

DEBENHAMS HOME Department
09.2005 - 05.2021
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Facilitated effective decision-making processes within the group through open dialogue, active listening, and consensus-building techniques.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Built strong relationships with customers through positive attitude and attentive response.

Education

BTEC General in art and design -

Croydon College

GCSE’s -

Bachelor of Arts, Print Media Design -

University of Arts
01.2005

HND in Art and Design -

University of Arts
01.2002

Skills

  • Brand Awareness
  • Goal-Oriented
  • Store maintenance
  • Order Processing
  • Policy and Procedure Adherence
  • Phone Etiquette
  • Professional Appearance
  • Customer Assistance
  • Fitting room maintenance
  • Problem-Solving
  • Interpersonal and written communication
  • Point of sale operation

Accomplishments

  • Understanding Customers Service Course Level 2, 11/2023
  • Business and Administration, Level 1, 04/2023
  • Problem Solving at Work Level 1, 04/2023

Languages

English
Full Professional

Timeline

Sales retail advisor

LAKELAND- household specialists
10.2021 - 03.2023

Customer Service Advisor

YOURS Ladies Fashion
08.2021 - 10.2021

Trainee medical Practice receptionist

Heathcote Medical Centre
06.2021 - 09.2021

Team leader

DEBENHAMS HOME Department
09.2005 - 05.2021

BTEC General in art and design -

Croydon College

GCSE’s -

Bachelor of Arts, Print Media Design -

University of Arts

HND in Art and Design -

University of Arts

Similar Profiles

CREATE PROFILE
Christina Banton