Summary
Overview
Work history
Education
Skills
Timeline
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Christie Sutton

Cheltenham,Gloucestershire

Summary

An analytical and versatile worker with excellent interpersonal skills. I am highly competent in Microsoft Office and due to the diversity of my roles, I have gained valuable experience in copywriting, recruitment and administration. As well as customer-facing roles, I have also worked behind the scenes in busy office environments, operating in an organised and methodical manner to tight deadlines.

Overview

14
14
years of professional experience

Work history

Branch Administrator

Travail Employment Group
Cheltenham, Gloucestershire
01.2025 - Current
  • Assisting in matching candidates with suitable positions, focusing on relevant skills, availability and requirements
  • Maintaining accurate, updated records of candidates
  • Addressing candidate queries promptly, in person and via telephone and email
  • Conducting screening interviews to assess candidate needs and suitability
  • Registering new candidates onto systems and updating internal availability lists
  • Requesting and submitting New Starter forms, BACS details and timesheet hours to payroll, checking for any inaccuracies
  • Identifying prospective clients via various online platforms
  • Handling sensitive information discreetly, upholding confidentiality standards at all times

Sales Assistant (Part Time)

Cologne and Cotton
Cheltenham, Gloucestershire
10.2023 - Current
  • Conducting inventory checks to manage stock levels accurately
  • Maintaining knowledge of current sales promotions helping customers make informed buying decisions
  • Handling high-pressure situations calmly, keeping store operation seamless during peak hours
  • Building strong relationships with regular customers for repeat business
  • Ensuring stock replenishment in a timely manner to maintain product availability
  • Assisting in Visual Merchandising

Administrative Assistant (FTC)

Ecctis
Cheltenham, Gloucestershire
11.2023 - 05.2024
  • Checking and printing high volumes of certificates each day, to send to applicants in the UK and internationally
  • Proficiently working with Microsoft Office programmes and logistics software (DHL, Royal Mail)
  • Franking and sorting outgoing post before collection
  • Liaising with customers to amend incorrect, incomplete or inaccurate information relating to their delivery addresses
  • Adhering to strict deadlines to ensure KPI's were met and applicants received their certificates in a timely manner, often working ahead of schedule
  • Dealing with routine enquiries at reception, welcoming, signing in and directing contractors, clients and deliveries
  • Handling sensitive information discreetly, maintaining high level confidentiality at all times

Returns Administrator

Health and Care
London
06.2022 - 04.2023
  • Working alongside all departments of the business to improve and streamline processes and the customer journey
  • Liaising with suppliers regarding faults, testing, quality control and raising and receiving credit
  • Proficiently using Microsoft Office programmes (Excel, Word), e-commerce systems (PayPal, Braintree) and logistics software (DPD, Royal Mail, UPS)
  • Actively seeking ways to reduce volume of returns such as improving accuracy of product listings, photos, and measurements

Team Leader/Visual Merchandiser

Monki
London
06.2018 - 06.2022

Sales Representative

Coln Valley Smokery
Cirencester
11.2017 - 12.2017

Social Media Manager & Sales Assistant

Sugar Loaf
Cheltenham
03.2014 - 11.2017

Sales Assistant

Mistral
Cheltenham
06.2011 - 03.2014

Education

10 GCSE's A*-C -

Winchcombe School
Winchcombe

National Diploma - Fashion And Clothing

Gloucestershire College of Arts And Technology
Gloucester
06.2011

Skills

  • Excellent verbal and written abilities
  • Organised and methodical
  • Strong interpersonal skills
  • Proficiency in Microsoft Office programmes
  • Adaptable and versatile team player
  • Experienced in people management

Timeline

Branch Administrator

Travail Employment Group
01.2025 - Current

Administrative Assistant (FTC)

Ecctis
11.2023 - 05.2024

Sales Assistant (Part Time)

Cologne and Cotton
10.2023 - Current

Returns Administrator

Health and Care
06.2022 - 04.2023

Team Leader/Visual Merchandiser

Monki
06.2018 - 06.2022

Sales Representative

Coln Valley Smokery
11.2017 - 12.2017

Social Media Manager & Sales Assistant

Sugar Loaf
03.2014 - 11.2017

Sales Assistant

Mistral
06.2011 - 03.2014

10 GCSE's A*-C -

Winchcombe School

National Diploma - Fashion And Clothing

Gloucestershire College of Arts And Technology

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