HRIS: Workday, Bamboo HR, ADP
Christiana Gkini
High Wycombe
Summary
HR Tech Enthusiast with a dynamic background in Human Resources and a strong interest in the Workday system. Qualifications include CIPD Level 5 Diploma in HR Management and a BA degree in Business Administration Management focused on Human Resources. Experience includes Workday Configuration, Leading UAT for various projects, enhancing HR operations through technology, and collaborating with cross-functional teams to optimize system functionalities while delivering a smooth support of the the employee life cycle. Eager to learn and utilize the analytical skills and HR expertise to contribute to the successful implementation and management of Workday, enhancing user experience and supporting organizational goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
People Operations Analyst
Medallia
08.2023 - Current
- Workday Analyst, configuring and maintaining the Workday system to align with business requirements. Running UAT to ensure that changes operate as intended and meet business needs. Providing related reports or updating existing reporting to include new changes. Maintaining comprehensive training documentation for system users on new processes and documentation for configurations and procedures to ensure clarity and compliance. Projects: Quarterly Reviews, Talent Calibration, Goals, plus ad hoc requests such as system updates to existing configurations, reporting, EIBs, distribution of tasks, holiday calendars, cost centers etc.
- Testing Lead for new business processes and functionalities. Reviewing business requirements with stakeholders and developing testing strategies, including planning UAT dates based on release deadlines, creating test scripts, identifying and training testers, and automating test cases using Smartsheets. Overseeing testing progress, supporting testers, ensuring accountability for deadlines, coordinating retesting, and preparing sign-off decks. Creating training materials for processes and enable stakeholders.
- Subject Matter Expert (SME) for operational procedures and system functions, including EMEA and APAC regulations, time off, Leave of Absence, Time tracking, Performance reviews, Talent calibration, Goals, Compensation and merit and Workday reporting.
- Supporting ad hoc projects such as: LMS, Workday Analytics, ServiceNow Redesign, Compensation reviews, M&A Automation, Time off redesign, Geo Transfers and onboarding redesign and more.
- Standardising procedure job aids for the team.
- Compiling reports to create metrics dashboards with KPIs for senior leadership.
- Processing post-offer hire transactions, including background checks. Additionally, processing HRIS (Workday) transactions throughout the employee lifecycle, such as job changes, transfers, promotions and terminations etc.
- Auditing Workday data for accuracy, escalating inconsistencies, and meeting SLAs for processing.
Global People Operations Coordinator
Medallia
09.2021 - 08.2023
- Partnering with the broader People and Culture team to process employee transactions in the HRIS (Workday) ensuring that changes are routed through the proper channels and data is accurate and compliant in the system
- Processing post-offer transactions including background checks, hire transactions, global right to work/l-9s, start date changes
- Entering contingent workforce transactions in Workday Initiate IT equipment and account provisioning for new hires and sending new hire welcome communications
- Initiating transfers and relocations for new hires and employees
- Processing employees' and HR Business Partner requests supporting the employee lifecycle including employee/job data changes, transfers, promotions, terminations, time off adjustments, contingent worker extensions
- Auditing Workday data for accuracy and consistency
- Escalating processes and data inconsistencies
- Meeting SLAS for transaction processing Support ad hoc projects and reports
People Operations Administrator
Callsign
03.2021 - 08.2021
- Lead on the onboarding process to Callsign: liaise with new hires to support their induction and help them to settle in
- Ongoing admin of the full end-to-end employee lifecycle create contracts, probations, offboarding, and other employment admin
- Compliance coordination: implement effective systems for right to work checks, background checks, training completion
- Project work: support wider team on tasks including but not limited to - employee benefits review, salary review admin, review of contractors and learning & development programmes
- International expansion: coordinate country-specific procedures & employee handbook, benefits enrolment, visas & re-location
- HR system: accountability for accuracy and management of the HR system, in accordance with starters, leavers, compliance and org changes
- Employee engagement: work with the wider HR team to launch/manage initiatives to increase employee wellbeing, interaction and involvement between teams
Human Resources Assistant
GEODIS
05.2019 - 08.2020
- Internally promoted from HR Administrator to HR Assistant, primarily responsible for providing expert advice, direction and accurate and timely administrative support across employees to ensure operation is in-line with policies and procedures and complies with legal standards
- Instrumental in supporting the HR function to deliver a full business restructure resulting in a large-scale redundancy program - calculation of redundancy payments, conducting redundancy consultations, creating redundancy letters and managed the life cycle of employee exits
- Undertake administration processing for HR transactions relating to TUPE transfers; TUPE packs collation, validation of ELI, supporting with the TUPE consultations and preparing the necessary documents
- Provide assistance to Directors concerning Employee relations cases such as: grievances, appeals, disciplinaries
- Serving as a point of contact for all HR related enquiries - Communicating effectively, resolving employee issues and taking responsibility for the accurate maintenance of internal databases, employee records and updating payroll
- Support the wider HR team with projects and roll-out of annual and HR initiatives (e.g
- Pay reviews, annual bonuses, appraisals)
- Responsible for the whole employee life cycle process - including contract generation, references checks, introduction to the HR System, probation, contract changes, managing maternity/paternity, benefits, leavers, exit interviews
- Generating monthly reports such as: KPI's, headcounts, sickness absence and holiday reports
Administrative Secretary
Fisiokinesis
01.2016 - 01.2019
Sales Assistant
Inditex
01.2010 - 01.2016
Education
CIPD Level 5 Diploma - HR Management
CIPD
12.2020
BA - Business Administration Management
Cardiff Metropolitan University
01.2017
Skills
- Workday Reporting
- Workday configuration
- ServiceNow management
- ICIMs
- ServiceNow Reporting
- User Acceptance Testing
- KPIs
- Fast and eager learner
- Analytical skills
- Problem solving
- Proactive and Organised
- Curiosity
- Adaptability
Additional Information
Christiana Gkini
linkedin.com/in/christiana-gkini-676210a5
Certification
- Workday Absence for Administrators
- Workday Foundations
- ServiceNow Introduction to App Engine Studio for Citizen Developers
- ServiceNow Introduction to Playbooks and Process Automation Designer
- ServiceNow Citizen Developer Advanced Skills
- ServiceNow Get started with reporting
Software
Service: ServiceNow
ATS: ICIMs, Lever
Collaboration & Work: SmartShets, Microsoft Suite, Google Suite
Communication: Slack, Zoom, Teams
Languages
English
Greek
Spanish
Albanian
Passions
- Dancing
- Hiking in Nature
- Travel
- Swimming
Timeline
People Operations Analyst
Medallia
08.2023 - Current
Global People Operations Coordinator
Medallia
09.2021 - 08.2023
People Operations Administrator
Callsign
03.2021 - 08.2021
Human Resources Assistant
GEODIS
05.2019 - 08.2020
Administrative Secretary
Fisiokinesis
01.2016 - 01.2019
Sales Assistant
Inditex
01.2010 - 01.2016
CIPD Level 5 Diploma - HR Management
CIPD
BA - Business Administration Management
Cardiff Metropolitan University
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