Christian Whelan

• Assisted kitchen staff with food prep and plating food.
• Assured compliance with health and safety regulations, ensuring customer wellbeing.
• Checked frequently on guest needs and retrieved items, filled beverages, and answered questions.
• Greeted every guest warmly upon arrival, setting positive atmosphere from the start.
• Resolved guest complaints promptly and professionally, notifying management of concerns.
• Demonstrated excellent communication skills with both customers and colleagues.

During my week at Batcheller Monkhouse my time was split between the Estate Management and Telecommunications department's.

• Worked productively with team members to achieve common goals.
• Showed initiative and willingness to take on new challenges.
• Participated in training and department meetings.
• Carried out Grant Sourcing and identified possible subsidies for estates
• Reviewed case law
• Performed Rent Reviews for telecommunications lease's.

During my 7 week programme with Raleigh in Costa Rica, I gained the following skills.

• Facilitated group discussions, helping individuals express their feelings and concerns.
• Showed sensitivity, confidentiality and respect towards others, providing a safe environment for fellow volunteer's.
• Demonstrated leadership by commanding a multi-disciplinary team.
• Fostered positive work environment with proactive leadership style.
• Demonstrated cultural sensitivity whilst interacting with diverse populations.

• Operated till accurately to ensure smooth checkout process.
• Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.
• Took interest in customers' needs and concerns to provide throughtful advice and product recommendations.