Christian Thompson
London
Summary
A driven Business Management and Accounting & Finance graduate with a strong foundation in project coordination, customer relations, and problem-solving. My experience in sales, customer service, and operational roles has strengthened my ability to manage projects, communicate effectively with stakeholders, and oversee processes efficiently. Which is why I am eager to apply my skills in a Project Manager role, where I can contribute to project planning, stakeholder management, and process improvement.
Overview
5
5
years of post-secondary education
3
3
years of professional experience
Work History
Tax Advisor
HMRC
London
07.2024 - I currently work here
• Provide guidance to customers completing self-assessment tax returns.
• Manage high-volume inquiries, ensuring efficient and accurate resolution of customer issues.
• Develop strong communication and stakeholder management skills.
Traffic marshal
CSP
London
09.2021 - I currently work here
• Led a team to coordinate traffic management for Hillingdon Council.
• Worked with site supervisors to develop efficient traffic flow plans.
• Managed on-site logistics, ensuring smooth operations during events.
• Developed problem-solving and leadership skills in high-pressure situations.
Sales Representative
Vantage point associates
Nottingham
01.2024 - 05.2024
• Reached promotion criteria within one month by exceeding sales targets.
• Developed strong persuasion and negotiation skills, engaging with diverse customers.
• Gained experience in self-management, goal setting, and performance tracking.
Covid tester
Walthamstow Forest council
London
01.2021 - 04.2021
• Organised and conducted COVID-19 testing, ensuring efficiency and accuracy whilst adhering to strict rules and regulations.
• Assisted with scheduling and patient management for smooth operations.
• Communicated effectively with diverse groups, improving stakeholder engagement skills.
Education
A-Levels -
Haydon sixth form
London 09.2018 - 06.2020
Bachelor of Arts - Business management & accounting and finance
Nottingham Trent university
Nottingham 09.2020 - 07.2023
Skills
Stakeholder Communication: Strong customer service background, liaising with clients and internal teams
Problem-Solving & Decision-Making: Ability to assess situations quickly and implement solutions
Time Management: Successfully balanced academic work, part-time jobs, and extracurricular activities
Microsoft Excel & Office Suite: Proficient in data handling, reporting, and documentation
Timeline
Tax Advisor
HMRC
07.2024 - I currently work here
Sales Representative
Vantage point associates
01.2024 - 05.2024
Traffic marshal
CSP
09.2021 - I currently work here
Covid tester
Walthamstow Forest council
01.2021 - 04.2021
Bachelor of Arts - Business management & accounting and finance
Nottingham Trent university
09.2020 - 07.2023
A-Levels -
Haydon sixth form
09.2018 - 06.2020