Christian Payne
Tamworth,Staffordshire
Summary
Reliable team member with offcie and catering industry experiences. Offers excellent communication and good judgment to effectively meet team and client needs.
Overview
1
1
year of professional experience
10
10
years of post-secondary education
Work History
Administrative assistant
Water Environmental Treatment
Tamworth, Staffordshire
09.2024 - 01.2025
- Supported account managers with administrative needs i.e, quotation generation, gathering information from site surveys to identify any remedial actions required.
- Used Microsoft Packages such as Word and Excel
- Handled sensitive information discreetly maintaining high level confidentiality at all times.
- Contributed to team effort by accomplishing related results as needed.
- Updated company databases by inputting new client contact information and service level details.
Waiter
The Castle Hotel
Tamworth, Staffordshire
11.2023 - 05.2024
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Cleaned and set tables quickly after customers left to maximise restaurant capacity.
- Delivered excellent customer service through friendly and polite interaction.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Prepared tables for guests and reset tables between customers.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Remained calm under pressure, ensuring better performance during peak hours.
- Communicated efficiently with fellow team members, fostering a harmonious working environment.
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
- Kept tables clear of used crockery, glassware and cutlery.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
- Worked collaboratively with kitchen staff for efficient service delivery.
- Completed side duties such as refilling condiments, contributing to organised workplace.
- Attended to customer's needs proactively for first-class waiting service.
- Checked frequently on guest needs and retrieved items, filled beverages, or answered questions.
- Polished glasses and cutlery to pristine standards.
- Assisted kitchen staff with food prep, dishwashing and plating food.
Education
GCSEs - English
The Rawlett School
Tamworth, Staffordshire 09.2022 - 05.2024
GCSEs - Maths
The Rawlett School
Tamworth, Staffordshire 09.2022 - 05.2024
GCSEs - Philosphy / Ethics
The Rawlett School
Tamworth, Staffordshire 09.2022 - 05.2024
GCSEs - Sport Education
The Rawlett School
Tamworth, Staffordshire 09.2022 - 05.2024
GCSEs - History
The Rawlett School
Tamworth, Staffordshire 09.2022 - 05.2024
GCSEs - French
The Rawlett School
Tamworth, Staffordshire 09.2022 - 05.2024
Skills
- Administrative skills
- Positive attitude
- Effective communication
- Self-motivation
- Microsoft Office proficiency
- Telephone etiquette
- Data Entry
- Customer engagement
- Resourcefulness
- Verbal articulation
Affiliations
- Keeping fit - visit the gym regulary
- Play for a local pool team and have done for a number of years
Accomplishments
Came second in a Maths tournament at Keele University whist undertaking my GCSE's at The Rawlett School.
Timeline
Administrative assistant
Water Environmental Treatment
09.2024 - 01.2025
Waiter
The Castle Hotel
11.2023 - 05.2024
GCSEs - English
The Rawlett School
09.2022 - 05.2024
GCSEs - Maths
The Rawlett School
09.2022 - 05.2024
GCSEs - Philosphy / Ethics
The Rawlett School
09.2022 - 05.2024
GCSEs - Sport Education
The Rawlett School
09.2022 - 05.2024
GCSEs - History
The Rawlett School
09.2022 - 05.2024
GCSEs - French
The Rawlett School
09.2022 - 05.2024
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