Christian Jackson

Stoke-on-Trent,Staffordshire

Summary

Versatile professional with expertise in programming languages such as Python, Java, PHP, HTML, and CSS, alongside strong database management skills in SQL and relational design. Proficient in analytical storytelling and strategic evaluation, driving project success through effective solution mapping. Experienced in problem identification, milestone planning, and execution strategy, delivering impactful results. Currently enhancing cloud computing knowledge through AWS training, committed to leveraging technical skills and strategic insights to meet organizational objectives.

Overview

years of professional experience

Work history

Customer Service Management (Part-Time)

Entain

2025.07 - 2026.03

Resolve customer issues efficiently, coordinating with internal teams and documenting outcomes.
Identify patterns in queries/complaints to suggest service improvements; apply analytical problem-solving and communication.
Balance part-time work with university deadlines, demonstrating reliability and strong time management.

Sales Representative

Wesser Limited

2024.01 - 2024.08

Delivered direct outreach and tailored pitches to customer needs; consistently met/exceeded targets.
Built resilience and stakeholder communication skills applicable to technical teamwork and client-facing roles.
Fostered strong customer relationships through exceptional service.
Optimised sales presentations using persuasive communication techniques.

Education

BSc (Hons) - Computer Science

Keele University

2024.09 -

Business Qualification - Business (Distinction Merit)

NSCG College

2021.01 - 2023.01

Skills

Programming languages: Python, Java, PHP, HTML, CSS
Database management: SQL, relational design, CRUD operations
Cloud computing: AWS (in progress)
Office tools: Microsoft Office, Google Workspace
Analytical storytelling
Execution strategy
Milestone planning
Problem identification and prioritization

Project scoping
Scenario modeling
Solution mapping
Strategic evaluation
Framework understanding
Leadership skills
Problem-solving expertise

Websites

ADDITIONAL

Strong communication, teamwork and customer focus; comfortable explaining technical ideas to non-technical stakeholders., Interested in cloud computing, enterprise technology and digital transformation.

TECHNICAL PROJECTS

Database Management System (Coursework Project) — SQL, PHP, HTML, Designed a relational database schema and implemented CRUD functionality to manage records and workflows., Built a simple web interface in PHP/HTML to create, view, update and delete data with input validation., Wrote SQL queries to support reporting and data retrieval; focused on data integrity and usability., Student Grade Prediction Model (Coursework Project) — Python, Machine Learning, Developed a supervised ML model to predict student grades from input features; handled basic preprocessing and evaluation., Used Python to train/test the model and interpret results to improve performance and reliability.

Timeline