Christian Emereau
London
Summary
Knowledgeable management professional with background in overseeing smooth-running restaurant operations. Skilled at creating positive dining experiences guaranteeing exceptional food service for every customer. Encourages customer feedback to implement insightful changes.
Overview
33
33
years of professional experience
Work history
Restaurant manager
Aubaine Selfridges
London
2024.12 - Current
- Ensured compliance to health and safety regulations for safe dining environment
- Cultivated a positive work environment by fostering team spirit amongst staff.
- Increased table turnover rate with efficient floor management.
- Enhanced customer satisfaction by addressing and resolving complaints promptly.
- Built loyal customer base by creating welcoming environment with top quality service.
Restaurant manager
Aubaine Brompton road , High Street Kensington, Wimbledon, Heddon street, Hampstead , Dover street
London
2005.04 - 2024.12
- Ensured compliance to health and safety regulations for safe dining environment.
- Collaborated with kitchen staff to ensure timely delivery of orders, reduced customer waiting time.
- Conducted regular inspections for adherence to food hygiene norms and standards.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Assistant manager
Island catering
Miami Beach /St Martin French Caribbean/ Los Angeles
1999.11 - 2004.03
- Ensured health and safety compliance, maintaining a safe working environment for all staff members.
- Improved customer service by implementing new procedures and protocols.
- Coordinated with management on operational issues providing solutions for better efficiency.
Flight attendant
Cors air
Paris
1993.09 - 1995.12
- Ensured passenger comfort through efficient meal and drink services.
- Provided assistance during turbulence or bad weather conditions calming anxious passengers.
- Updated passengers about travel details like weather conditions or flight delays promptly, fostering trust and transparency in communication.
Education
Level 2 - National certificate for licences
B.I.I.A.B
London06.2005
Flight attendant - Aviation
Stud air
Paris 02.1992
Level sommelerie oenologie - Wines
Manoir de L Infath
Chantilly09.1991
CAP BTH - Hotellerie
Ecole hotelliere
Angers 09.1986
Skills
- Staff training
- Operations management
- Health, safety and environment (HSE) compliance
- Table booking system operation
- Food hygiene regulation
Languages
French
Native
English
Proficient
C2
Timeline
Restaurant manager
Aubaine Selfridges
2024.12 - Current
Restaurant manager
Aubaine Brompton road , High Street Kensington, Wimbledon, Heddon street, Hampstead , Dover street
2005.04 - 2024.12
Assistant manager
Island catering
1999.11 - 2004.03
Flight attendant
Cors air
1993.09 - 1995.12
Level 2 - National certificate for licences
B.I.I.A.B
Flight attendant - Aviation
Stud air
Level sommelerie oenologie - Wines
Manoir de L Infath
CAP BTH - Hotellerie
Ecole hotelliere