Christerbell Crawford
Kettering,United Kingdom
Summary
Dedicated professional with expertise in office administration and record keeping, adept at managing high-pressure environments with compassion and patience. Proven ability to enhance customer service through effective communication, conflict resolution, and complaint handling. Skilled in team support and collaboration, leveraging proficiency in Microsoft Office Suite to optimise documentation and data entry processes. Committed to fostering efficient multi-tasking and time management practices while pursuing opportunities for career growth within dynamic organisations.
Overview
5
5
years of professional experience
2021
2021
years of post-secondary education
Work History
Health Care Assistant
Gable's Healthcare
Northampton
07.2021 - 05.2025
- Supported vulnerable adults and children with daily activities, fostering independence and well-being.
- Managed accurate record-keeping and documentation in line with confidentiality policies.
- Trained and mentored junior staff, promoting adherence to policies and standards.
- Collaborated with multidisciplinary teams to ensure quality care delivery.
Health Care Assistant
City and County Complex Care
Luton
04.2022 - 07.2023
- Provided personalized care and support for clients with disabilities, ensuring their comfort and safety.
- Participated in team meetings and documented client progress and care plans.
- Facilitated effective communication between clients, families, and healthcare teams.
Crew Member
McDonald's
Luton
07.2022 - 12.2022
- Delivered efficient customer service, handling transactions and inquiries professionally.
- Maintained cleanliness and organization in a fast-paced environment.
- Demonstrated teamwork and adaptability under pressure.
Hostess
Permanent Trg Concessions
Luton
02.2022 - 04.2022
- Managed seating arrangements and guest interactions to ensure customer satisfaction.
- Resolved customer complaints promptly, maintaining positive relations.
- Assisted with stock management and coordination with kitchen staff.
Legal Intern
The Law Desk
Jaipur
11.2020 - 01.2021
- Conducted legal research, prepared case briefs, and scheduled court depositions.
- Managed administrative tasks including document organization and client communication.
- Assisted senior staff with filing, photocopying, and maintaining case records.
Education
Bachelor of Business Administration - Legislative Laws
Jaipur National University
GCS, A-level - undefined
St. Angela Sophia Sr. Sec. School
Skills
- Office Administration
- Record Keeping
- Customer Service
- Communication
- Team Support
- Collaboration
- Data Entry
- Documentation
- Multi-tasking
- Time Management
- Conflict Resolution
- Complaint Handling
- Microsoft Office Suite
- Compassionate
- Patient
- High-Pressure Environments
Languages
English
Fluent
Hindi
Native
Punjabi
Advanced
References
References available upon request.
Hobbies
Hobbies: Current affairs, Debates, Photography, Reading, Volunteering, Baking, Cycling, Drawing, Hiking
Timeline
Crew Member
McDonald's
07.2022 - 12.2022
Health Care Assistant
City and County Complex Care
04.2022 - 07.2023
Hostess
Permanent Trg Concessions
02.2022 - 04.2022
Health Care Assistant
Gable's Healthcare
07.2021 - 05.2025
Legal Intern
The Law Desk
11.2020 - 01.2021
GCS, A-level - undefined
St. Angela Sophia Sr. Sec. School
Bachelor of Business Administration - Legislative Laws
Jaipur National University
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