Christelle Bubala
Birmingham,BIR
Summary
Energetic and enthusiastic individual seeking the Receptionist position at David Lloyd Clubs. Committed to providing exceptional customer service and ensuring a welcoming environment for all members. Looking to leverage strong communication skills and a passion for community engagement to contribute to the club's success.
Overview
1
1
year of professional experience
Work History
Food Waiter
Verve People
Birmingham (Remote)
10.2021 - 12.2022
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
- Maintained an organized workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.
- Maintained impeccable restaurant cleanliness, ensuring a comfortable and inviting dining atmosphere for guests.
Customer Service Representative
Verve People
Birmingham (Remote)
10.2021 - 12.2022
- Greeted customers and provided assistance with inquiries and concerns.
- Managed customer accounts and processed transactions efficiently.
- Resolved customer issues with a friendly and professional demeanor.
- Assisted in training new employees on customer service protocols.
Education
Law And Criminal Justice
Birmingham City University
Birmingham, United Kingdom05.2026
High School Diploma -
John Henry Newman
Chelmsley Wood, United Kingdom06.2020
Skills
- Customer Service: Friendly, approachable, and dedicated to ensuring customer satisfaction
- Communication: Excellent verbal and written communication skills
- Teamwork: Ability to work collaboratively within a team
- Flexibility: Adaptable to various roles and responsibilities within the club
- Time Management: Efficient in managing tasks and prioritizing workload
Interests
- Organized and led community events and activities.
- Coordinated with volunteers to ensure smooth operation of events.
- Promoted community engagement and participation.
Timeline
Food Waiter
Verve People
10.2021 - 12.2022
Customer Service Representative
Verve People
10.2021 - 12.2022
Law And Criminal Justice
Birmingham City University
High School Diploma -
John Henry Newman