Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Christel Joseph

London

Summary

Dedicated and versatile professional with a strong foundation in customer service, safety operations, and analytical problem-solving. Holding a degree in Aviation Management and extensive experience in high-pressure environments, I am committed to excellence in all aspects of aviation and operations. My goal is to leverage my skills and passion to achieve my dream of becoming a pilot, bringing discipline, adaptability, and a results-driven mindset to every opportunity.

Overview

5
5
years of professional experience

Work History

Security officer

Heathrow Airport
London
07.2021 - Current
  • Conducted thorough security screenings of passengers, luggage, and cargo to ensure compliance with airport safety protocols and international regulations.Upheld strict access controls for ensuring building security.
  • Monitored surveillance systems and performed regular patrols to maintain a secure environment and respond promptly to potential threats.Patrolled premises regularly, contributing to a safe work environment.
  • Communicated effectively with passengers, providing guidance and resolving queries while maintaining a professional and approachable demeanour.
  • Collaborated with airport staff and law enforcement agencies to manage incidents, enforce security measures, and uphold safety standards.
  • Ensured strict adherence to confidentiality and data protection policies while handling sensitive information and security documentation

Supermarket assistant

Waitrose & Partners
London
08.2021 - 07.2023
  • Provided exceptional customer service by assisting customers with inquiries, resolving issues, and ensuring a positive shopping experience.Handled stock replenishment, ensuring shelves remained tidy and well-stocked.
  • Maintained stock levels by efficiently replenishing shelves, organising displays, and monitoring product quality to meet store standards.Assisted with price changes to keep up-to-date with current promotions.
  • Operated tills and handled cash transactions accurately, adhering to company policies and delivering a smooth checkout process.
  • Collaborated with team members to ensure the store was clean, well-organized, and compliant with health and safety regulations.

Maths tutor

Enlighten Academy
London
09.2019 - 03.2020
  • Designed and delivered personalised lesson plans to support students’ understanding of mathematics concepts, improving their performance by tailoring sessions to individual needs.Developed student understanding by explaining complex concepts in simple terms.
  • Provided one-on-one and small group tutoring in topics ranging from basic arithmetic to advanced calculus, ensuring clarity and comprehension.Tailored tutoring sessions to improve individual student performance.
  • Assessed students’ progress through regular evaluations, offering constructive feedback and implementing strategies to address knowledge gaps.
  • Cultivated a positive and engaging learning environment to build students’ confidence and foster a passion for mathematics.

Education

GCSEs -

Sydenham School
London
06.2018 - 08.2018

A-Levels -

Sydenham and Forest Hill 6th form
09.2018 - 07.2020

Foundation Degree in Science - Aviation management with a pilot license

University of West London
London
09.2020 -

Skills

    Problem - Solving

    Data Analysis

    Time management

    Adaptability

    Attention to detail

    Conflict resolution


    Aviation - Specific Skills

    Knowledge of aviation regulations

    Safety and compliance focus

    Understanding of airport operations

Languages

Spanish
Intermediate

Timeline

Supermarket assistant

Waitrose & Partners
08.2021 - 07.2023

Security officer

Heathrow Airport
07.2021 - Current

Foundation Degree in Science - Aviation management with a pilot license

University of West London
09.2020 -

Maths tutor

Enlighten Academy
09.2019 - 03.2020

A-Levels -

Sydenham and Forest Hill 6th form
09.2018 - 07.2020

GCSEs -

Sydenham School
06.2018 - 08.2018

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Christel Joseph