Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Christel Bushiri

Bolton,Greater Manchester

Summary

Confident rapper with natural gift for connecting with audiences. Skilled in singing across variety of genres and writing unique lyrics am customer focused professional with experience delivering exceptional customer service in the hospitality and retail industry. I'm well spoken a team player who offers service with a smile and leaves customers feeling positive about their visit. One of my main hobbies is music, in my spare time I take time to go to the studio to also work on my craft for it. I am Open-minded individual confident at speaking to people from different walks of life. Builds trust quickly and cultivates non-judgemental atmosphere for open communication. Excellent at record-keeping and rapport-building. Respects people's time and privacy for positive customer satisfaction.

Overview

4
4
years of professional experience

Work history

Rapper

DaBeatFreakz
London
04.2021 - Current
  • Recorded a professional studio demo to help promote band and increase bookings.
  • Released new, original music and songs on Spotify and other digital platforms.
  • Acquired new performance skills to broaden and diversify live music act.
  • Optimised guest experience, engaging with audience to bolster stage presence.
  • Performed live sets for small-scale performances, celebrations and parties wireless,opened up for bugzy malones last tour, dappys tour reading and Leeds,strawberry and creams, abroad in Spain.Paris and Germany
  • Expanded vocal skills consistently by attending training and learning new techniques.
  • Performed live sets for small-scale performances, celebrations and parties.
  • Communicated with clients to address requirements and negotiate fees.
  • Confidently set up and operated own audio equipment to provide solo performances.
  • Kept up to date with recent music trends for insight into writing new music.
  • Read music to best interpret song requirements and performance needs.
  • Built positive brand by giving interviews and making radio and tv appearances.
  • Maintained and improved skills through regular practice and performances.
  • Self-promoted on various social media platforms to raise awareness and gain greater audience.
  • Wrote and promoted music, working closely with commissioning party

Call centre agent

Addecco
Manchester
02.2021 - 06.2021
  • Used outstanding problem-solving and communication skills to appease dissatisfied customers.
  • Handled high call volumes with accuracy and efficiency for optimum productivity.
  • Acted as first point of contact for customer issues and queries.
  • Maintained accurate knowledge of current services to provide informative customer advice.
  • Trained new tellers in institutional processes and procedures, mentoring through learning period and answering questions.

Hospitality team member

Easy staff agency
Manchester
01.2021 - 04.2021
  • Created warm, friendly atmosphere through positive guest interactions.
  • Prepared food while upholding strict brand standards.
  • Served food and beverages, going the extra mile to deliver personalised customer service.
  • Delivered first-class customer service for memorable guest experiences.
  • Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
  • Understood and adhered to food safety and hygiene regulations.

Crew member

McDonald's
Bolton
06.2019 - 03.2020
  • Maintained clean and sanitary food preparation areas and equipment.
  • Acted as team player by helping colleagues finish their tasks.
  • Addressed questions, concerns and complaints of customers.
  • Attended to customers with friendly and accurate service.
  • Trained in food safety and hygiene practices.

Education

GCSEs -

Mount St Joseph
Bolton
09/2014 - 06/2019

A-Levels - Travel and Tourism

Eccles College
Eccles, Salford
09/2019 - 04/2021

Skills

  • Customer service
  • Multitasking
  • Good verbal and written communication, clear telephone manner, organisation
  • Adaptability, active listening, data analysis, fast learner, high attention to detail
  • Team Work

Languages

English
Fluent
French
Fluent
Lingala
Fluent

Timeline

Rapper

DaBeatFreakz
04.2021 - Current

Call centre agent

Addecco
02.2021 - 06.2021

Hospitality team member

Easy staff agency
01.2021 - 04.2021

Crew member

McDonald's
06.2019 - 03.2020

GCSEs -

Mount St Joseph
09/2014 - 06/2019

A-Levels - Travel and Tourism

Eccles College
09/2019 - 04/2021

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Christel Bushiri