Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Chrissie Adams

St Albans,Hertfordshire

Summary

Passionate and accomplished Diversity, Equity & Inclusion professional with extensive experience embedding inclusive practices and advancing equity across complex organisations. Expert in designing and delivering data-driven DEI strategies that achieve meaningful, measurable impact. Proven ability to influence senior leadership and collaborate with diverse stakeholders to drive cultural transformation and sustainable organisational change. Passionate about fostering inclusive cultures and advancing anti-racist frameworks within complex environments.

Overview

18
18
years of professional experience
5
5
years of post-secondary education

Work history

Diversity, Equity and Inclusion Associate

Moorfields Eye Hospital NHS Foundation Trust
London, City of London
10.2023 - Current
  • Act as the DEI subject matter expert, embedding inclusion into business strategy, operations and key initiatives.
  • Lead the development and delivery of the DEI strategy driving organisational transformation and cultural change.
  • Lead the end-to-end design and delivery of DEI programmes, including cultural change, policy and learning initiatives- embedding workplace equity through strategic initiatives.
  • Implement DEI strategic priorities with a focus on stakeholder engagement and the development of data-driven metrics to monitor progress, evaluate outcomes, and inform continuous improvement.
  • Provide central oversight of Employee Networks, ensuring impact, intersectionality and alignment to DEI strategy.
  • Lead the design and implementation of an Anti-Racism Programme, informed by internal review findings, introducing inclusive recruitment frameworks, targeted staff training, and equitable Research & Development policy redesign.
  • Conduct recruitment audits and develop measurable interventions to enhance transparency, fairness, and representation across all stages of the hiring process.
  • Design and deliver DEI awareness and education programmes, including anti-racism training, neurodiversity support, Trans inclusion policy development, and initiatives promoting inclusive research environments.
  • Partner with People teams on BAU priorities including compliance, employee experience and inclusive recruitment
  • Provide expert leadership on organisational culture, advising senior leaders on embedding Trust values, inclusive leadership behaviours, and equitable workforce experiences; deliver constructive feedback to strengthen leadership accountability.
  • Collaborate with Customer Experience and Accessibility teams to embed inclusion into customer-facing projects
  • Organise and facilitate focus groups and listening events to capture lived experience data, shaping DEI strategy objectives and enhancing research culture.
  • Prepare reports and impact summaries for Clinical Research Directors to support NHS funding reviews and demonstrate progress against strategic goals.


Diversity, Equity and Inclusion Manager

B3 Living
London, City of London
03.2023 - 10.2023
  • Developed and delivered a comprehensive Diversity, Equality and Inclusion strategy for a social housing organisation, addressing both the internal workforce and the resident community to promote equity, inclusion, and belonging.
  • Authored, implemented, and evaluated DEI organisational policies, ensuring alignment with best practice, legal requirements, and strategic objectives.
  • Conducted end-to-end recruitment audits, identifying barriers to equity and introducing targeted interventions to enhance fairness, transparency, and representation throughout the hiring process.
  • Served as subject matter expert to senior leaders and key stakeholders, providing specialist guidance to inform strategic decision-making and policy development.
  • Led Equality Impact Assessments (EIAs) for new and existing policies, procedures, and projects to ensure equitable outcomes across all organisational activities.
  • Partnered with Employee Network Groups and executive sponsors to deliver impactful initiatives that foster inclusion, belonging, and community across the organisation.
  • Collaborated with HR and Organisational Development (OD) colleagues to embed DEI as a strategic thread across all people functions, including Recruitment, Workforce Systems, Employee Relations, and Learning & Development.
  • Developed and managed project plans, setting clear objectives and tracking progress to ensure delivery of high-quality, measurable outcomes.

Diversity, Equity and Inclusion Consultant

Confluence Services
St Albans, Hertfordshire
12.2022 - 03.2023

Working Freelance for 2 clients as an DEI Consultant and Researcher.

• Designing and supporting the development and implementation of DEI strategy for corporate clients.

• Write, Implement, and Review DEI at organisational level policy.

• Provide professional advice, guidance and support on Diversity and Inclusion matters.

• Conducting research and sourcing data on Law, Public Policy, Equality Act 2010, Inclusion and Discrimination- relevant to work employment law and individuals' rights. Creating intranet content on the research for accessible use for HR and Workforce.

• Designing the People Survey for global roll out of DEI data collection.

• Auditing existing recruitment policies and process, job adverts, website content and inclusive language.

• Assist with benchmark surveys, demographic reporting and preparing reports for management and other business areas.

• Writing and researching Diversity and Inclusion communications -published on intranet.

• Presenting my findings to management in a coherent and concise manner.

• Promoting intersectional approaches to DEI

Corporate Account Manager

Telefonica UK
London, London
09.2007 - 01.2015
  • Managing Strategic Accounts in London, delivering increased revenue and growth through a Consultative Sales led approach.
  • Devised effective strategies in line with individual account goals.
  • Conducted regular meetings with clients to discuss their needs, concerns and objectives.
  • Handled difficult client situations professionally, always striving towards a win-win solution.
  • Strengthened client loyalty through consistent high-quality service and prompt issue resolution.

Education

Master of Science - Gender and Equity

London School of Economics
London
09.2020 - 12.2022

Bachelor of Science - Sociology

University of Bath
Bath, Bath and North East Somerset
09.2001 - 09.2004

Skills

  • Diversity, equity, and inclusion expertise
  • Program design and delivery
  • Employee network oversight
  • DEI reporting and analytics
  • Social impact management
  • Partnership development
  • Compliance and employee experience collaboration
  • Complex employee relations support
  • Customer inclusion strategies
  • Anti-Racism Program
    Leadership
  • Stakeholder Relationship
    Management




Affiliations

  • Qualified FA Football Coach Qualified to take the head coach role to provide a female lead for the U10 girls football team and give back to my local community

Accomplishments

Public Speaker at key events and national forums on DEI - high-profile events including the UKCRF Conference, Women in Vision, the BRC Inclusion Conference and UCL Early Career Symposium.


Published academic researcher on diversity, equity and inclusion in medical research

Timeline

Diversity, Equity and Inclusion Associate

Moorfields Eye Hospital NHS Foundation Trust
10.2023 - Current

Diversity, Equity and Inclusion Manager

B3 Living
03.2023 - 10.2023

Diversity, Equity and Inclusion Consultant

Confluence Services
12.2022 - 03.2023

Master of Science - Gender and Equity

London School of Economics
09.2020 - 12.2022

Corporate Account Manager

Telefonica UK
09.2007 - 01.2015

Bachelor of Science - Sociology

University of Bath
09.2001 - 09.2004
Chrissie Adams