Chris Pickering
Charnock Wood Road, Sheffield, S12 3HN
Summary
Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently exceeding changing organisational needs.
Overview
11
11
years of professional experience
Work History
Cluster Distribution Centre Manager
DPD Group UK
10.2023 - Current
- DC Manager DPD Leeds & Bradford Cluster, overseeing the largest Cluster in the UK, delivering & collecting over 8 million parcels annually, with a headcount of over 600.
- Developed and executed strategic plans to drive organizational growth and achieve key performance indicators.
- Established a strong safety culture within the organisation by promoting employee accountability and responsibility for health and safety matters.
- Reduced operational costs in 2024 by £1.8m through comprehensive process improvement initiatives and resource management.
- Conducted performance reviews, implementing feedback mechanisms for continuous improvement within teams.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
- Successfully promoted sustainable delivery strategy through Electric Vehicle resulting in 1.5 million parcels being delivered on low emissions vehicles
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty, improving business unit NPS score by 47%.
- Executed and spearheaded the introduction of a new, low cost delivery model, adopted by the UK Network, delivering annualised savings of £19 million.
General Manager
DPD Group UK
03.2018 - 10.2023
- Delivery and collection performance
- Streamlined logistics processes, resulting in improved efficiency and reduced operational costs.
- Developed and implemented performance metrics to evaluate team productivity and service quality.
- Fostered a culture of continuous improvement through regular training sessions and development programs for staff.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Established a strong safety culture within the organisation by promoting employee accountability and responsibility for health and safety matters.
Project Lead
DPD Group UK
03.2020 - 02.2021
- Seconded to be a project lead on a new system to be developed from inception to delivery to revolutionise the optimisation software.
- Strategically and analytically identify long-term business requirements & opportunities
- Led a cross-functional team to execute a complex logistics project, ensuring timely delivery and adherence to operational standards.
- Facilitated clear communication between internal departments, ensuring all parties remained aligned on goals throughout the duration of each project.
- Collaborated closely with SLT to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Liaise with IT Project Management and external stakeholders to develop system requirements and identify staged lead times
- Established project documentation standards for consistency, accuracy, and compliance across initiatives.
- Deliver completed software to over 80 sites Nationwide
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Multi-Site General Manager
Tuffnells Parcels Express
05.2014 - 03.2018
- Led operational strategies to enhance service delivery and customer satisfaction across multiple sites.
- Oversaw budget planning and resource allocation, ensuring optimal use of company assets.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organisational objectives accurately.
- Mentored junior staff on best practices in health and safety procedures, enhancing team competency and performance.
Education
Bachelor of Science -
University of Lincoln
International CPC Holder -
Chartered Institute of Logistics & Transport (CILT)
Skills
- Operational efficiency management
- Workforce development
- Logistics management
- Financial management
- Budgeting and forecasting expertise
- Data-driven decision making
- Effective change implementation
- Strategic project execution
- Operational efficiency
- Health and safety compliance
Timeline
Cluster Distribution Centre Manager
DPD Group UK
10.2023 - Current
Project Lead
DPD Group UK
03.2020 - 02.2021
General Manager
DPD Group UK
03.2018 - 10.2023
Multi-Site General Manager
Tuffnells Parcels Express
05.2014 - 03.2018
Bachelor of Science -
University of Lincoln
International CPC Holder -
Chartered Institute of Logistics & Transport (CILT)
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