Chris Lewis
Church Village,RCT
Summary
Accomplished Architect with over 15 years of experience in enterprise architecture, cloud computing, and digital transformation. Expertise in designing and implementing scalable, secure, and high-performance solutions for public sector, financial services, utilities, telecommunications, and IT. Proven ability to align technical solutions with business objectives, ensuring strategic impact and operational efficiency. Skilled in cloud architecture (AWS, Azure, Oracle Cloud), security compliance, DevOps, and automation. Adept at leading infrastructure strategy, governance, and stakeholder engagement, with a strong background in compliance, security frameworks, and enterprise architecture best practices (TOGAF, ITIL).
Overview
15
15
years of professional experience
1
1
Certification
Work History
Architect
Enigen UK Ltd
Remote
07.2022 - 02.2025
- Managed large-scale transformation projects with budgets up to £2.5 million across industries including Construction, IT, Telecommunications, Retail, Education, and Utilities.
- Designed and implemented enterprise-wide cloud solutions, aligning with digital transformation strategies.
- Led architecture governance, ensuring compliance with public sector IT standards.
- Developed enterprise blueprints, HLDs, and LLDs for multi-cloud environments (Azure, Oracle Cloud).
- Designed secure, scalable integrations for Oracle CX, ERP, SCM, and third-party platforms.
- Provided strategic advisory to public sector organisations on cloud adoption and security.
- Managed multi-million-pound projects, ensuring alignment with compliance, security, and business objectives.
- Optimised cloud resource management to improve cost efficiency and performance across architectures.
- Monitored emerging technologies, identifying solutions that align with public sector security and compliance requirements.
Senior CX Consultant
Enigen UK Ltd
Remote
03.2019 - 07.2021
- Led the end-to-end implementation of Oracle SaaS/PaaS solutions for public sector and enterprise clients.
- Designed and deployed customer experience (CX) and automation strategies.
- Developed API-led integrations between cloud platforms and legacy systems to enhance interoperability.
- Led pre-sales engagements, technical demonstrations, and RFP/RFI responses to secure enterprise deals.
- Provided technical leadership and mentoring to junior consultants, ensuring architectural best practices.
CX Consultant
Enigen UK Ltd
Remote
11.2016 - 03.2019
- Configured and customised functionality across multiple Oracle SaaS/PaaS applications, including B2C Service (RightNow), CX Sales, B2B Service, and Oracle Integration Cloud.
- Updated functional and technical design documentation to ensure accuracy and clarity throughout the project.
- Supported User Acceptance Testing (UAT), identifying and resolving defects.
- Assisted clients during Go-Live to ensure a smooth transition.
- Developed and delivered training sessions to enhance end-user adoption and efficiency.
Senior Business Support Engineer
Tesco
Cardiff
09.2009 - 11.2016
- Managed IT support for a 150-person team, handling 15,000+ weekly calls.
- Designed and launched a customer support website, increasing visits from 1,300 to 45,000+ weekly.
- Led the Hudl2 Android Tablet support project, ensuring successful product launch.
- Developed and delivered training programs for over 500+ staff across multiple locations.
Education
Bachelor of Science - Information Technology
University of the West of England
BristolSkills
- Infrastructure Architecture & Enterprise Strategy (TOGAF, ITIL, Governance & Compliance)
- Cloud Computing & Hybrid Infrastructure (Microsoft Azure, IaaS, PaaS, On-Premise)
- Security & Compliance (Zero Trust, IAM, Microsoft Defender, Encryption, GDPR)
- Networking Architecture & Security (Azure Active Directory/Entra ID, VPN, Firewalls, Policies)
- Infrastructure Monitoring & Performance Optimisation (Azure Monitor, Capacity Planning)
- Stakeholder Engagement & Leadership (Public Sector, Enterprise IT, Senior Leadership)
- Infrastructure as Code & Automation (Terraform, Ansible, CI/CD, PowerShell)
- Microservices, APIs & Enterprise Software Integration (Azure API Management, REST, SOAP)
Certification
Project Management Certifications
- PRINCE2 Foundation and Practitioner
- Oracle Project Management Practitioner
Cloud & Oracle Certifications
- CompTIA Cloud+
- Oracle Cloud Infrastructure Architect Associate
- Oracle Cloud Data Management Foundations Associate
- Oracle Cloud Fusion Analytics Warehouse Implementation Professional
- Oracle Cloud Integration Professional
- Oracle AI in Fusion Cloud Customer Experience (CX)
- Oracle Sales Cloud Implementation Specialist
IT & Process Certifications
- TOGAF Enterprise Architecture Foundation
- ITIL 4 Foundation
- ASQ Certified Six Sigma Green Belt
- BSC Foundation Certificate in Business Analysis
- Oracle CX Sales Business Process Foundations Associate
Professional Memberships
BCS - The Chartered Institute for IT
AEA - The Association of Enterprise Architects
Timeline
Architect
Enigen UK Ltd
07.2022 - 02.2025
Senior CX Consultant
Enigen UK Ltd
03.2019 - 07.2021
CX Consultant
Enigen UK Ltd
11.2016 - 03.2019
Senior Business Support Engineer
Tesco
09.2009 - 11.2016
Bachelor of Science - Information Technology
University of the West of England
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