Chris Fitzpatrick
Northampton
Summary
Accomplished Sales professional with a strong background in the finance industry, most recently with large global industry leaders. Results orientated with a can do attitude, which comes with a proven track record of delivering results consistently. An effective communicator at all levels, a strong negotiator, and comfortable presenting in front of large groups. With a high attention to detail, which I take pride in with strong organisation skills that enable me to prioritise a complex work load with various stakeholders, ensuring the successful delivery of outcomes. I've got a deep understanding of what customer success looks like while delivering results. I'm keen to utilise my experience within the next chapter of my career within a role that will enable me to continue to grow professionally and personally
Overview
21
21
years of professional experience
Work History
Sales Manager (Apple Financial Services)
BNP Paribas 3 Step IT
08.2023 - Current
- Managed Major Apple accounts, resulting in consistent revenue generation.
- Build strong internal and external relationships with key stakeholders becoming a trusted extension of the team
- Managed a number of large enterprise customer transactions
- FY24 UK Sales Person of the year
- FY24 delivered 116% against new business target 119% against profit target.
- Largest deal FY24 £8.4m
- Propelled company towards achieving set KPIs and goals through comprehensive strategic planning and execution against targets
Sales Manager (Apple Financial Services)
BNP Paribas Leasing Solutions
08.2021 - 08.2023
- Build proposal template and implement sales pitch to market.
- Managed key accounts, resulting in consistent revenue generation.
- Delivered best practices in upselling and cross-selling across our enhanced customer value proposition.
- Built strong internal and external relationships with Apple and suppliers and other industry players to ensure success.
- FY22 delivered 115% against new business target 130% against profit target.
Program Account Manager (Cisco Program)
DLL
09.2017 - 08.2021
- Proactively engage with multiple resellers to generate business opportunities
- Develop and maintain internal vendor relationships
- Process credit applications
- Plan and execute the commercial go to market strategy
- Managing key stakeholder relationships
- FY21 Booked $51m against target of $36m 141%
- FY21 Funded £36m against target of £28m 128%
- Largest deal closed £4.8m FY21
- Manage sales cycle, pipeline, and forecasting
- FY20 Booked $44m against target of $32m 137%
- FY20 Funded £34m against target of £24m 141%
- FY20 Growth country of the year award
- Largest deal closed £3.8m FY20
- Winner of award for key strategic complex deal FY20
- FY19 Booked $34m against target of $28m 114%
- FY19 Q4 Performance award, delivering $13m in Q4
- FY19 Marketing contribution award
- FY18 Highest number of transacted partners in Europe 137
- FY18 Funded £24m against a target of £22m 109%
- Traded with over 350 resellers across FY18/19/20
Internal Account Manager (Tech Solutions)
DLL
08.2016 - 08.2017
- Responsible for maintaining a busy inbox from multiple stakeholders
- Develop and manage vendor and reseller relationships
- Process credit applications and documents
- Managing internal sales process
- Dealing with a high amount of inbound traffic but creating time for proactive farming
- Implemented several process improvements which made our customer experience slicker
- Developed a pipeline reporting strategy that enabled us to get closer to our forecasting
- Identifying new sales leads
- Quickest deal completion in the company for secured loans
- Monthly award for most mortgage applications
- Received promotion to External Account Manager Role
Internal Sales Manager
Grenke Leasing Ltd
04.2015 - 06.2016
- Responsible for creating, developing and maintaining business relationships
- Driving and delivering sales results to achieve set targets and business objectives
- Taking proposals and following underwriting criteria to deliver decisions
- Managing the complete underwriting process till pay out
- Maximising opportunities to win new business
- Responsible for securing a number of high value contracts including a national deal
- Delivering on the annual target
Account Manager (Temp)
Logic Vending Ltd
11.2014 - 03.2015
- Handling a high volume of inbound and outbound calls
- Achieving sales through enquiries and business development
- Developing business opportunities via telephone and face to face
- Obtaining finance approval and delivering financial outcome to customers
- Top sales performer
- Most deals closed Dec,Jan,Feb
Business Development Manager
Enterprise Finance Ltd
01.2014 - 10.2014
- Developing strong business relationships with financial advisors and lenders
- Underwriting commercial mortgage deals
- Taking ownership from start to finish of loan application and underwriting process
- Dealing with complex commercial criteria
- Identifying new sales leads
- Quickest deal completion in the company for secured loans
- Monthly award for most mortgage applications
Collections Operations Specialist (Temp)
TalkTalk PLC
08.2012 - 12.2013
- Handling inbound escalation calls
- Developing and implementing outbound collection campaigns
- Providing financial assistance to increase collection activity
- Increasing Direct Debit penetration to increase monthly revenue
- Providing solutions and resolutions for customer issues
- Proactively working to retain customers
- Highest conversion rate in department
- Top sales performer
Insurance Adviser
Lifesearch
03.2009 - 07.2012
- Selling Life, Critical Illness, Income Protection and Unemployment cover
- Cross selling a variety of different products
- Ensuring the most appropriate solution identified to suit the customer’s needs
- Meeting and exceeding monthly sales targets
- Top team conversion
- Regular weekly prize winner for lead to sale conversion and product spread
Secured Loan Sales Adviser
Loans.co.uk
07.2006 - 03.2009
- Placing business with the most appropriate lender
- Following complex lending criteria as well as compliance procedures and regulations
- Discussing loan sales process with customers, gaining their commitment and overcoming any objections
- Making a high number of outbound sales calls
- Meeting and exceeding sales and conversion targets on a monthly basis
- Top 3 sellers on sales league table in the company
- Winner of several monthly incentives
- Part of a team producing the best results in the department
1st Line Customer Service Technician
Fujitsu
11.2003 - 06.2006
- Taking 80+ calls a day and providing technical support for a range of IT issues
- Assigning calls for engineer visits
- Dealing with customer complaints
Education
ICT NVQ Level 1&2 - IT
Oaklands College
St. Albans /2001 - /2003
Skills
- Strong communicator
- Negotiation skills
- Presentation skills
- Business Development Management
- Relationship Management
- Excel, Word, PowerPoint
- Keynote
- Flexible
- Problem solver
- Product lifecycle understanding
- Ambitious
Custom
References available on request
Timeline
Sales Manager (Apple Financial Services)
BNP Paribas 3 Step IT
08.2023 - Current
Sales Manager (Apple Financial Services)
BNP Paribas Leasing Solutions
08.2021 - 08.2023
Program Account Manager (Cisco Program)
DLL
09.2017 - 08.2021
Internal Account Manager (Tech Solutions)
DLL
08.2016 - 08.2017
Internal Sales Manager
Grenke Leasing Ltd
04.2015 - 06.2016
Account Manager (Temp)
Logic Vending Ltd
11.2014 - 03.2015
Business Development Manager
Enterprise Finance Ltd
01.2014 - 10.2014
Collections Operations Specialist (Temp)
TalkTalk PLC
08.2012 - 12.2013
Insurance Adviser
Lifesearch
03.2009 - 07.2012
Secured Loan Sales Adviser
Loans.co.uk
07.2006 - 03.2009
1st Line Customer Service Technician
Fujitsu
11.2003 - 06.2006
ICT NVQ Level 1&2 - IT
Oaklands College
/2001 - /2003
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