Summary
Overview
Work history
Education
Skills
Additional Information
Timeline
Generic

Chris Fairweather

London

Summary

Results-driven Area Manager with knack for boosting team performance and streamlining operations. Spearheaded initiatives that improved customer satisfaction and increased regional sales. Known for fostering productive work environments and driving continuous improvement.

Overview

28
28
years of professional experience

Work history

Area Manager

Luxury Leisure
London
09.2021 - 04.2025
  • Managed budgets effectively, maintaining financial health of 8 venues.
  • Established strong relationships with key stakeholders to enhance business growth.
  • Monitored competition closely, staying ahead in market trends and consumer behaviour.
  • Review daily performance reports for the Slot machine estate of over 600 machines and take action where necessary.
  • Planned local and National promotions for each venue.
  • Produced weekly KPI summary for Regional Manager.
  • Conducted regular staff performance reviews, leading to increased staff satisfaction.
  • Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
  • Investigate further where reports show a cash variance on Slot machines.

Venue Manager

Luxury Leisure
London
10.2010 - 09.2021
  • Maintained company standards .
  • Achieved customer satisfaction with regular feedback and improvement sessions.
  • Established a positive work environment which promoted staff morale and productivity.
  • Oversaw all aspects of daily operations, ensuring smooth running of the Venue.
  • Improved staff retention with robust HR policies and procedures.
  • Carried out company promotions, around customer visits, new games and other events.
  • Carried out machine collections to company standards every week with a turnover of £120,000.

Operations manager

Mecca Bingo
London
02.1997 - 09.2010
  • Delegated tasks to team members efficiently improving overall productivity.
  • Assisted in recruitment process to build an effective workforce.
  • Provided support to the General manager during audits, ensuring accurate reports.
  • Streamlined store operations with efficient scheduling.
  • Ensured the day to day smooth running of the club.
  • carried out staff training and appraisals.

Education

GCSEs -

Salesian College
London

NVQ Level 2 - Business Administration and Management

Bishop challoner
London
09.1997

Skills

  • Influential communication
  • P and L accountability
  • Interdepartmental liaison
  • Accountability and responsibility
  • Decision-Making proficiency
  • Diversity and inclusion advocacy
  • Leadership excellence
  • Customer relations expertise
  • Budget administration
  • Store compliance management

Additional Information

Full UK Driving licence.

Personal Management Licence

Timeline

Area Manager

Luxury Leisure
09.2021 - 04.2025

Venue Manager

Luxury Leisure
10.2010 - 09.2021

Operations manager

Mecca Bingo
02.1997 - 09.2010

GCSEs -

Salesian College

NVQ Level 2 - Business Administration and Management

Bishop challoner

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Chris Fairweather