Committed and collaborative employee with a proven record of progression in all previous employment. Able to adapt skills and knowledge across industries, moving from the graphic and print sector into the motorcycle trade with continued success. Known for a "no problem" approach, readily accepting any challenge and finding solutions. Demonstrated loyalty and played a key role in supporting the growth and success of all my previous employers.
Overview
22
22
years of professional experience
2
2
years of post-secondary education
Work history
Service Manager
Judd Racing
Nottingham
04.2024 - 08.2025
Tasked with improving the struggling Service Department, previously managed by two employees considered above industry standard.
Oversaw all bookings, coordinated work for three technicians, managed parts, warranty claims, deliveries, and collections.
Maintained a customer-facing role at the showroom counter, warmly greeting customers and providing ongoing support.
Recognised as one of the most skilled employees at Judd Racing, frequently relied upon to support colleagues across all departments within the company.
Achieved an 88% increase in retail service profits and a further 30% increase in warranty payouts.
Reduced internal workshop charges by 46%.
Within just 16 months, accomplished these results through determination, self-driven learning outside of working hours, and motivating the team to perform at their best.
Parts Advisor
Judd Racing
Nottingham
05.2022 - 04.2024
Developed strong face-to-face customer care and telephone communication skills.
Gained in-depth knowledge of 2 and 4-stroke motorcycle parts and operations.
Managed stock levels, placed orders to meet customer demands, and handled fast-paced telephone sales with worldwide shipping.
Organized the showroom to create purposeful, visually impressive displays that enhanced the in-store customer experience.
Production Supervisor
Andesign
Birmingham
01.2017 - 05.2022
Oversaw multiple departments including studio, print, and finishing in a high-pressure environment.
Coordinated and organised teams to deliver projects for high-profile clients such as Selfridges, Nike, Adidas, and Jaguar Land Rover.
Managed tight deadlines while maintaining quality standards across all stages of production.
Print Operator
Andesign
Birmingham
10.2015 - 05.2022
Operated in a fast-paced environment with demanding deadlines, often working overtime to ensure timely completion.
Operated large-format printing machines, handling heavy materials requiring manual labour.
Maintained strong attention to detail while pre-pressing artwork to meet customer specifications.
Identified and implemented improvements in print and finishing processes, boosting overall company output.
Various Roles
Xtreme Graphics
Brackley, Northamptonshire
01.2004 - 10.2015
Joined a small print business operating from a double garage, contributing to its growth into four large industrial units employing 30+ staff during my time there.
Gained early exposure to high-profile contracts, including work for Red Bull and Mercedes F1 teams.
Developed advanced skills in design software such as Adobe Photoshop and Illustrator.
Mastered vinyl vehicle wrapping and a range of finishing techniques.
Operated large-format flatbed and roll printers, obtaining a forklift truck licence to support production needs.
Worked long hours as part of a small, dedicated team to complete projects to tight deadlines.
Progressed to supervising production staff, becoming a key figure within the company’s operations.
Education
BTEC National Diploma - Art & Design
Banbury College
Banbury, Oxfordshire
01.2002 - 01.2004
GCSEs - Maths, English, Science, IT, Art, and Religious Education
Magdalen College School
Brackley, Northamptonshire
/1996 - /2022
Skills
Excellent customer service and communication skills
Adaptable with proven ability to transition between industries
Experienced team leader and project coordinator
Proficient in Adobe Photoshop, Illustrator, vinyl wrapping, and large-format printing
Holds full car and motorcycle licenses; licensed forklift truck driver
Strong knowledge of motorcycle parts and service operations
Reliable, organised, and solution-focused team player
Committed family man balancing work and life
Hobbies and Interests
Dedicated family man and proud father of a young daughter and newborn son, with family being my top priority. Passionate about motorcycle racing, having competed successfully with multiple race wins in BEMSEE and No Limits Racing before focusing fully on my family. Also enjoy looking after my dog, two cats, and a tortoise, who keep life lively outside of work.
References
References available upon request
Timeline
Service Manager
Judd Racing
04.2024 - 08.2025
Parts Advisor
Judd Racing
05.2022 - 04.2024
Production Supervisor
Andesign
01.2017 - 05.2022
Print Operator
Andesign
10.2015 - 05.2022
Various Roles
Xtreme Graphics
01.2004 - 10.2015
BTEC National Diploma - Art & Design
Banbury College
01.2002 - 01.2004
GCSEs - Maths, English, Science, IT, Art, and Religious Education
Head of Organisation Design & Development at National Air Traffic Service (NATS)Head of Organisation Design & Development at National Air Traffic Service (NATS)