Reliable professional with great technical and record-keeping abilities as well as planning and time management skills. Solid interpersonal skills for liaising with suppliers, customers and staff.
Overview
23
23
years of professional experience
1
1
Certification
Work history
Team Leader installer
Thermmark
Congleton, Cheshire East
2021.03 - Current
Lead the installation of playground thermoplastic surfaces, ensuring that all work is completed safely and to the highest standards
Manage a team of installers, overseeing their work to ensure timely completion of projects within budget
Conduct site surveys and prepare accurate estimates for customers
Develop and execute a comprehensive business development plan to drive sales growth and expand the company’s customer base
Attend industry trade shows and networking events to promote the company and generate leads
Build and maintain strong relationships with all customers
Provide excellent customer service to all clients
Fire Marshall
Able to work independently and within a team
Using various removal machines to remove old markings.
Upskilled team members by planning and delivering training workshops.
Fostered positive employee relationships through communication, training and coaching.
Provided clear and concise documentation of installation processes for easy handovers and future maintenance.
Worked collaboratively with other team members to achieve common installation goals.
Developed precise design plans and construction drawings to guide project execution.
Manufacturing engineer
Bentley Motors
Crewe, Cheshire East
2015.07 - 2021.03
Manage workstation methodology to ensure safety standards and protocol
Remove, rough spots and smooth surfaces to fit, trim or clean parts using hand tools or power tools
Experienced in using a variety of hand tools, precision measuring equipment to ensure best quality product
Assemble different automotive parts while monitoring quality and meeting production standards and observing safety procedures
Follow strict safety guidelines while following a set work
Working to a Tact time and under pressure
Following production procedures to ensure every engine is fitted right first time
Working within a team and on my own
Working at fast pace to ensure engines are built on time
Working in a safe environment and making sure all health and safety checks are completed before starting each process
Completing 5S on all stations before and after shift.
Improved manufacturing efficiency by implementing upgraded processes and systems.
Procured critical parts and assemblies to develop and coordinate sourcing requirements.
Identified manufacturing issues quickly to minimise lost time and resources.
Enhanced manufacturing systems and equipment to meet evolving production demands.
Applied statistical methods to estimate future manufacturing requirements.
Assessed damage to advanced equipment, taking action to prevent reoccurrence.
Used power tools to cut, shape and connect frames.
Read and interpreted technical schematics to understand and plan work sequences.
Understood assembly instructions for range of products.
Assembled items accurately and promptly, maintaining efficiency of fast-paced production lines.
Built subassemblies for Bentley products and moved items down production line.
Recruitment Consultant
OCC Computing
2014.05 - 2015.07
Advertising new roles within the IT Industry
Day to day diary updates, arranging interviews for candidates, speaking with new clients
Meeting and greeting new clients that require help filling vacancies
Cold calling new clients and Candidates
Working out of hours to achieve Client targets.
Established positive relationships with prospective candidates through networking and regular communications.
Implemented improved staff development initiatives for maximised employee retention.
Enhanced workplace equality through tactical recruitment and training development.
Reduced staff turnover through improved training and incentive schemes.
External Business Account Manager
Comms Care
2013.10 - 2014.05
Selling IT Support to resellers such as DELL, CISCO, HP etc
Day to day diary updates
Defined customer service vision by establishing and maintaining excellent client relationships to ensure client referrals and existing customer service upgrades
Focused on personal sales targets, new business development, maintaining customer relationships and trouble-shooting specific customer problems
Travelling across the UK to meet with clients
Business Development Manager
Return on Investment
2012.02 - 2013.10
Attending meetings with existing customers and new clients
Vast knowledge of the ŠKODA range
Making telephone appointments for ŠKODA dealerships
Important decision making.
Commercial Manager
The Bottom Line GB Ltd/Mobilise Telecoms Ltd
2007.07 - 2012.01
Important decision making
Attending meetings with existing customers and new clients boosting company profit
Dealing with the networks directly and discussing customer’s accounts
Working towards a common goal, saving money for small to medium sized businesses
Vast knowledge of mobile phone contracts, mobile devices and other products
Dealing with telephone complaints, orders and other customer needs
Responsible for a team of 10 sales advisors.
Cover Supervisor
Shavington High school
2001.01 - 2005.01
Teaching students between the ages of 11-16, organising PE lessons and following a set standard day of activities
Supervising students and making sure all work is carried out, all students are attending classes
Cover staff when they are absent from school
Marking coursework and creating reports about the students.
Delivery driver
Sainsburys
Nantwich, Cheshire East
2020.04 - 2021.03
Communicated customer complaints, requests and feedback to company management for swift resolution.
Supported physically challenged customers to enter and disembark vehicle safely.
Maintained optimal vehicle driving conditions, conducting daily fuel, tyre and safety checks.
Assisted passengers with managing and securing personal belongings.
Selected most appropriate route, accounting for weather and road closures.
Stayed calm in emergency driving situations, prioritising safety of passengers and other drivers.
Cleaned vehicle's interior and exterior to meet high presentation standards.
Fostered positive working relationships with customers, knowledgeably responding to delivery questions and concerns.
Loaded and unloaded merchandise at stores and vendor locations, working safely and efficiently to limit disruption to other road users.
Education
Brine Leas High School
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Mid Cheshire College
2001.01 - 1 2004
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South Cheshire College
2004.01 - 1 2006
Skills
Certified Manufacturing Engineer
Lean manufacturing principles
Quality analysis
Work measurement programmes
Contingency planning
Manufacturing strategies
Customer-focused
Leadership
Team building
Problem-solving
Communication skills
Time management
Certification
Emergency First Aider at work 2023.
Primary College (sports volunteer) for 3 years 2003/2004/2005.