Experienced working in team environments. Reputation for hard work, punctuality and willingness to learn new things.
Overview
1
1
year of professional experience
6
6
years of post-secondary education
Work History
volunteer receptionist
London North West University Healthcare NHS Trust
london
04.2024 - 04.2024
Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
Answered and helped resolve enquiries from clients, vendors and general public.
Kept reception area clean and neat to give visitors positive impression of the company.
Reduced waiting times through effective time and resource management.
Embodied company values through friendly and reliable customer service.
Collected and distributed incoming mail, employing strict confidentiality throughout.
Barista
black farmer market
London, Lambeth
09.2024 - 01.2025
Ensured customer satisfaction by providing top-quality coffee and beverages.
Upheld excellent relationships with regular clients fostering loyalty and repeat business.
Exhibited knowledge of various coffee blends for enhanced customer experience.
Assisted in inventory control measures for effective stock management.
Delivered exceptional service to customers for their enjoyment and comfort.
Provided a welcoming atmosphere to customers, promoting return visits.
Education
GCSEs - maths and english
Archbishop Tenison's School
London
09.2018 - 07.2023
Diploma of Higher Education - applied science
St Charles Catholic Sixth Form College
London
09.2023 - 09.2024
Skills
French language fluency
Meticulous and organised
High efficiency
Customer and client relations
Material shelving
Customer Service
Communication
Reading and teaching
Affiliations
gym
reading
Languages
french
Proficient (C2)
English
Native
References
References available upon request.
Timeline
Barista
black farmer market
09.2024 - 01.2025
volunteer receptionist
London North West University Healthcare NHS Trust
04.2024 - 04.2024
Diploma of Higher Education - applied science
St Charles Catholic Sixth Form College
09.2023 - 09.2024
GCSEs - maths and english
Archbishop Tenison's School
09.2018 - 07.2023
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