Chris Cox
Houghton Conquest,Bedfordshire
Summary
Experienced professional focused on product management with a track record of driving product development from concept to launch. Capable of aligning cross-functional teams to achieve strategic goals, leveraging strengths in market analysis and stakeholder management with extensive expertise in customer relationship building and negotiation mastery. Skilled in utilising agile methodologies to enhance product lifecycle and deliver consumer-centric solutions whilst managing high-value projects with a focus on budget and supply chain management.. Extensive expertise in Covert Law Enforcement processes with over 30 years experience in highly sensitive areas of Policing and Government requiring enhanced levels of Vetting and clearance.
Overview
36
36
years of professional experience
Work History
Programme/Product Manager
Police Digital Services
London
03.2022 - Current
- Negotiated contracts with suppliers, reduced operational costs.
- Drove efficiency improvements within service operations by introducing lean methodologies.
- Increased system visibility with implementation of innovative Police Service engagement.
- Introduced measures to improve quality control standards across the delivery and service process.
- Managed product life cycle from concept through to post-launch evaluation.
- Translated complex technical information into easily comprehensible language for non-technical stakeholders.
- Worked closely with R and D team for development of next-generation products.
- Championed user-centric approach to design, enhanced customer satisfaction levels.
- Delivered training sessions to teams, increased understanding of product features and benefits.
- Fostered strong relationships with key stakeholders to secure buy-in for new initiatives.
- Identified areas for cost reduction in supply chain management, achieved significant savings.
- Presented at Law Enforcement conferences, raised company profile within sector.
- Defined business strategies and roadmaps to drive performance across service, monitoring and user departments.
- Represented organisation to public at trade exhibitions and conventions, driving awareness of PDS System delivery capability in the area of covert policing.
Detective sergeant
Metropolitan Police Service
London
10.1988 - 02.2022
- Implemented new IT systems for improved data handling and analysis.
- Developed innovative policing systems to assist specialist covert crime fighting tactics Nationally.
- Enhanced investigative techniques through implementation of modern technology tools and software applications.
- Participated in multi-agency task forces, contributing to successful national security operations.
- Built strong relationships with all stake holders to promote trust in law enforcement.
- Devised comprehensive contingency plans to handle potential crisis situations effectively.
- Oversaw staff training programmes, ensuring continuous professional development.
- Assessed threat, harm and risk from intelligence reports and selected management or dissemination options.
- Kept sensitive intelligence safe and secure from unauthorised access.
- Completed extensive risk assessments when conducting investigations.
- Completed detailed reports on case and evidence findings to determine outcome.
- Managed multi-disciplinary teams, enhancing efficiency and productivity.
- Collaborated with external agencies to bolster crime-solving efforts.
Education
Developed Vetting (DV) Clearance - Vetting
Warwickshire Police
Warwickshire 01/2025 - 01/2032
PRINCE2 Foundation & Practitioner - Project Management
Firebrand
London 11/2020 -
NVQ Level 3 - Close Protection
City & Guilds
London 01/2019 -
NVQ Level 4 - Quality Assurance of Assessment Process and Practice
City & Guilds
London 08/2017 -
NVQ Level 3 - Assessing Vocational Achievement
City & Guilds
London 10/2016 -
CMI Level 4 in Police First Line Management - Management
Charted Management Institute
London 12/2016 -
NVQ Level 3 - Assessing Vocational Achievement
City & Guilds
London 10/2016 -
NVQ Level 3 - Education and Training
City & Guilds
London 06/2015 -
NVQ Level 3 - Delivery of Conflict Management Training
City & Guilds
London 07/2012 -
NVQ Level 3 - Physical Intervention Trainer in Private Security Industry
City & Guilds
London 08/2012 -
Skills
- Customer relationship management competency
- Negotiation mastery
- Product lifecycle expertise
- Agile methodologies expertise
- Decision-Making autonomy
- High-value project management
- Budget management
- Supply chain management
- Key stakeholder relationship management
- Outlining product roadmaps
Accomplishments
Chief Constable Commendation award from NPCC in November 2023 in recognition of exceptional professionalism, commitment and ability to manage multiple complex IT tasks for the National Police Chiefs Council.
Timeline
Programme/Product Manager
Police Digital Services
03.2022 - Current
Detective sergeant
Metropolitan Police Service
10.1988 - 02.2022
Developed Vetting (DV) Clearance - Vetting
Warwickshire Police
01/2025 - 01/2032
PRINCE2 Foundation & Practitioner - Project Management
Firebrand
11/2020 -
NVQ Level 3 - Close Protection
City & Guilds
01/2019 -
NVQ Level 4 - Quality Assurance of Assessment Process and Practice
City & Guilds
08/2017 -
NVQ Level 3 - Assessing Vocational Achievement
City & Guilds
10/2016 -
CMI Level 4 in Police First Line Management - Management
Charted Management Institute
12/2016 -
NVQ Level 3 - Assessing Vocational Achievement
City & Guilds
10/2016 -
NVQ Level 3 - Education and Training
City & Guilds
06/2015 -
NVQ Level 3 - Delivery of Conflict Management Training
City & Guilds
07/2012 -
NVQ Level 3 - Physical Intervention Trainer in Private Security Industry
City & Guilds
08/2012 -
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