chris cheshire
warwick,warwickshire
Summary
Results-driven Lead Manager with over 25 years in retail management. Expertise in team leadership, operational efficiency, and customer satisfaction. Experience includes driving sales, optimising store operations, and enhancing team performance through strategic initiatives. Skilled in coordinating refit projects, ensuring health and safety compliance, and implementing theft prevention measures.
Overview
25
25
years of professional experience
Work History
Lead Manager
Tesco Extra
Coventry, warwickshire
10.2000 - Current
- Currently serving as Lead Manager at Coventry Arena Extra, focusing on team performance and customer experience.
- Managed teams as Lead Manager in multiple locations, ensuring operational efficiency and staff development.
- Oversaw store operations as Lead Operations Manager at UFC Coventry, improving team output and service delivery.
- Led Night Manager duties in Stratford upon Avon, maintaining high standards during night shifts.
- Served as Deputy Manager in Sheldon and Leamington Spa, driving sales and customer satisfaction.
- Acted as Group Sponsor for Range Reset and HUB operations support, coordinating strategic initiatives.
- Executed refit projects across various stores, optimizing layout and product placement for increased sales.
- Organised staff schedules, holiday rotas, and shift patterns to optimise operational flow and support team effectiveness.
- Fostered positive working environments by providing support and guidance to staff, enhancing team morale and collaboration.
- Closely monitored team performance, identifying improvements and managing change.
- Oversaw health and safety compliance, minimising risks and maintaining a safe shopping environment.
- Implemented theft prevention measures to reduce store losses.
- Joined Tesco as colleague in Leamington Spa, progressing through various roles over 25 years.
Education
GCSEs - English
Cashmore school and college
Royal Leamington Spa, WAR1995
GCSEs - Science
Cashmore School and College
Royal Leamington Spa, WAR1995
GCSEs - Maths
Cashmore School and College
Royal Leamington Spa, WAR1995
Skills
- Performance monitoring
- Team management
- Technical troubleshooting
- Leadership skills
- Effective decision making
- Operational support
- Risk Management
- Communication proficiency
- Business development and planning
- Team capacity building
- Training and mentoring
- Strategic planning
- Project coordination
- Profit and loss understanding
- Operations coordination
- Policy and procedure adherence
- Strategic thinking
- Performance evaluation and feedback sessions
Timeline
Lead Manager
Tesco Extra
10.2000 - Current
GCSEs - English
Cashmore school and college
GCSEs - Science
Cashmore School and College
GCSEs - Maths
Cashmore School and College