Chris Bridge
London,London
Summary
Senior data governance and CRM specialist with 15+ years’ experience delivering enterprise data strategy, platform optimisation, and regulatory compliance across engineering, financial services, and non-profit sectors.
Proven track record in transforming CRM systems into strategic assets, improving data quality, enabling commercial decision-making, and embedding governance frameworks aligned with GDPR and organisational objectives.
Trusted partner to senior stakeholders, with experience influencing executive teams, leading cross-functional initiatives, and delivering measurable improvements in data integrity, reporting, and user adoption.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Senior Data Governance Analyst
National Physical Laboratory
Teddington, Middlesex
01.2023 - Current
- Own, improve and update data management policies and procedures to maintain legal and regulatory conformity. Ensure that the policies and procedures are digestible and understood by everyone in the company. Policies, procedures and forms owned and updated since joining:
- Personal data protection policy (internal)
- Privacy policy (external)
- Data retention and disposal procedure
- Data Protection Impact Assessment form
- Data Subject Access Request form (for CCTV and Access Control)
- Data Sharing Agreement (external) - Updated and improved data protection impact assessments (DPIAs) to enhance company-wide understanding of data value and lifecycle.
- Established networks with external stakeholders to ensure the company's policies and procedures are up to date with changes in law to ensure compliance and identify and adapt best practice.
- Educated customers on 'privacy by design' principles, integrating them into project delivery framework.
- Created and curated mandatory training content on data protection, collaborating with stakeholders to ensure employees understand and apply essential data facets.
- Manage day to day data protection operations for the business on enquiries, data breaches, assess DPIAs, contract reviews and DSARs
- Collaborate across the company to embed data governance best practice and recommend steps to resolve governance issues with functional representatives.
Team assistant
Apollo Global Management
London
10.2021 - 12.2022
- Enhanced organisational efficiency by providing effective stakeholder support and clear communication
- Coordinated governance and management of sensitive business information, facilitating secure and efficient processes
- Assisted senior leadership in global investment environment, ensuring smooth operations in fast-paced, high-stakes setting
Data management officer
Royal Academy of Engineering
London
04.2018 - 09.2021
- Established and enforced data governance policies to ensure GDPR compliance across organisational systems
- Designed and implemented standardised processes to achieve organisation-wide regulatory compliance
- Led development and optimisation of Academy’s CRM platform, enhancing data utilisation and user engagement
- Delivered a structured CRM roadmap spanning short, medium, and long-term capability development
- Improved campaign management transparency and efficiency through new operating processes
CRM Specialist
Aker Solutions
London
08.2014 - 03.2017
- Directed global CRM strategy, governance, and platform performance (Microsoft Dynamics) to ensure alignment with organisational objectives
- Coordinated implementation and optimisation of CRM capabilities, achieving buy-in from international stakeholders
- Developed a global CRM roadmap aligned with business development priorities
- Delivered executive-level reporting, dashboards, and insights across business units
- Created data quality controls and governance processes, improving reliability of decision-making
Publishing Consultant
Statoil (now Equinor)
London
01.2010 - 05.2014
- Developed frameworks for consistent, accurate, and high-quality reporting and presentation outputs, enhancing stakeholder understanding
- Enabled effective communication of complex data and insights to senior stakeholders
- Championed introduction of analytical tools and digital capabilities, improving data accessibility and insight generation
- Standardised and ensured quality control of strategic business communications within Strategy & Business Development [linkedin.com]
Education
Bachelor of Arts - Literature and Sociology
University of Essex
Colchester 09.1995 - 10.1999
Skills
- Data management
- Risk analysis techniques
- Salesforce understanding
- Customer relationship management software
- Quality Assurance
- Strategic planning
- Resourcefulness
- Communication skills
Affiliations
- I am a Community Ambassador for Brompton Bicycle
- I am passionate about volunteering - I've volunteered for Thames 21 and Little Village locally and looking for my next volunteering opportunity
Certification
International Board of IT Governance Qualifications - EU GDPR Practictioner
References
References available upon request.
Timeline
Senior Data Governance Analyst
National Physical Laboratory
01.2023 - Current
Team assistant
Apollo Global Management
10.2021 - 12.2022
Data management officer
Royal Academy of Engineering
04.2018 - 09.2021
CRM Specialist
Aker Solutions
08.2014 - 03.2017
Publishing Consultant
Statoil (now Equinor)
01.2010 - 05.2014
Bachelor of Arts - Literature and Sociology
University of Essex
09.1995 - 10.1999