CHLOE OI LAM WONG
Leeds,United
Kingdom
Summary
Motivated student eager to bring high attention to detail and commitment to quality service. Meets and exceeds expectations with personable communication and tireless worth ethic. Productive and energetic with history or reliable performance. Productive internship program proven record of high-quality performance in fast-paced environments. Excellent attention to detail and superior time management skills. These combines exceptional planning strategy and leadership abilities to build successful teams. Hardworking and passionate job seeker with strong organisational skills eager to help team achieve company goals.
Overview
3
3
years of professional experience
Work history
Internship
Metropolitian Youth Orchestra
Hong Kong
2022.06 - 2024.08
- Answered telephone to assist callers and take messages.
- Coordinated files, spreadsheets and reports for staff.
- Provided project support from planning to budget tracking.
- Completed outbound calls to generate new business leads.
- Plan and carry out music events
Tenren
2023.07 - 2023.09
- Enforced rules for cleanliness and sanitisation to ensure constant compliance with health and food safety standards
- Warmly greeted customers upon arrival, minimising wait times to improve restaurant experiences
- Completed daily set up and pack down duties, cash counting and stock replenishing
- Make mix beverages according to customers requirements
CUSTOMER SERVICE SPECIALIST
Mcdonald
2021.09 - 2022.04
- Advised management of customer service trends, creating proactive strategies to maintain best practices
- Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
Education
A-Levels - Biology, Chemistry
Pui Kiu College
Hong Kong 09/2011 - 07/2023
Bachelor of Science - Nutrition
University of Leeds
Leeds 09/2023 -
Skills
- Creative strategies
- Special events planning
- Conference planning
- Goal setting
- Multi-tasking
- Event logistics management
- Health and food service regulations knowledge
- Monitoring events planning trends
Languages
English
Fluent
Chinese (Cantonese)
Native
Chinese (Mandarin)
Fluent
Timeline
Tenren
2023.07 - 2023.09
Internship
Metropolitian Youth Orchestra
2022.06 - 2024.08
CUSTOMER SERVICE SPECIALIST
Mcdonald
2021.09 - 2022.04
A-Levels - Biology, Chemistry
Pui Kiu College
09/2011 - 07/2023
Bachelor of Science - Nutrition
University of Leeds
09/2023 -