Chloe Young
Hartlepool
Summary
I am an upbeat and friendly Customer Advocate with 2 years of experience in the Customer Service industry. I like to think of myself as a a talented multitasker with good prioritization, planning and conflict resolution skills. I am also extremely flexible and attentive with passion for customer support.
I also believe that my skills are extremely flexible and would allow me to succeed in different work industry environments.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
1
1
Language
Work History
Customer Assistant
Tesco
Hartlepool, RCC
08.2022 - Current
- Assisted customers with product selection and troubleshooting, providing accurate information and guidance to foster satisfaction.
- Listened to customers in actively to assess issues and provide accurate information.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed inventory storage in clean and organized fashion.
Brand Representative
Hollister
Newcastle Upon Tyne, NET
05.2022 - 09.2022
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Communicated product value, quality, and style to educate and entice potential customers.
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Completed floorsets, filled floor, and rang up customers.
Customer Assistant
Vue Cinemas
Hartlepool, RCC
10.2021 - 08.2022
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
- Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
- Provided assistance to guests with special needs and helped with seat accommodations.
- Scanned patrons' tickets, reported invalid tickets to supervisor and assisted patrons to assigned seats.
- Stocked and organized concession supplies to provide customers with food and beverage options.
Education
A-Levels -
Dyke House Sixth Form
Hartlepool 09.2020 - 05.2022
GCSEs -
Dyke House Sports and Technology College
Hartlepool 09.2016 - 08.2020
Skills
Cash register operation
Organization
Teamwork and Collaboration
Multitasking Abilities
Customer relationships
Stocking and replenishing
Money handling
Product and service sales
Inventory monitoring
Copywriting
Performance Optimization
Notetaking
Timeline
Customer Assistant
Tesco
08.2022 - Current
Brand Representative
Hollister
05.2022 - 09.2022
Customer Assistant
Vue Cinemas
10.2021 - 08.2022
A-Levels -
Dyke House Sixth Form
09.2020 - 05.2022
GCSEs -
Dyke House Sports and Technology College
09.2016 - 08.2020