Summary
Overview
Work History
Education
Skills
Timeline
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Chloe Young

Hartlepool

Summary

I am an upbeat and friendly Customer Advocate with 2 years of experience in the Customer Service industry. I like to think of myself as a a talented multitasker with good prioritization, planning and conflict resolution skills. I am also extremely flexible and attentive with passion for customer support.


I also believe that my skills are extremely flexible and would allow me to succeed in different work industry environments.

Overview

2
2
years of professional experience
2
2
years of post-secondary education
1
1
Language

Work History

Customer Assistant

Tesco
Hartlepool, RCC
08.2022 - Current
  • Assisted customers with product selection and troubleshooting, providing accurate information and guidance to foster satisfaction.
  • Listened to customers in actively to assess issues and provide accurate information.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed inventory storage in clean and organized fashion.

Brand Representative

Hollister
Newcastle Upon Tyne, NET
05.2022 - 09.2022
  • Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
  • Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
  • Communicated product value, quality, and style to educate and entice potential customers.
  • Organized and stocked merchandise to keep necessary levels for sales demand.
  • Completed floorsets, filled floor, and rang up customers.

Customer Assistant

Vue Cinemas
Hartlepool, RCC
10.2021 - 08.2022
  • Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
  • Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
  • Provided assistance to guests with special needs and helped with seat accommodations.
  • Scanned patrons' tickets, reported invalid tickets to supervisor and assisted patrons to assigned seats.
  • Stocked and organized concession supplies to provide customers with food and beverage options.

Education

A-Levels -

Dyke House Sixth Form
Hartlepool
09.2020 - 05.2022

GCSEs -

Dyke House Sports and Technology College
Hartlepool
09.2016 - 08.2020

Skills

    Cash register operation

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Timeline

Customer Assistant

Tesco
08.2022 - Current

Brand Representative

Hollister
05.2022 - 09.2022

Customer Assistant

Vue Cinemas
10.2021 - 08.2022

A-Levels -

Dyke House Sixth Form
09.2020 - 05.2022

GCSEs -

Dyke House Sports and Technology College
09.2016 - 08.2020
Chloe Young