I am a dynamic and hardworking student with a strong desire to work in retail / customer service. I am flexible and adaptable and ready for practical experience and am enthusiastic about helping colleagues and customers. My previous work experience has provided me with a strong foundation in customer service and digital marketing which helped enhance the store's online presence. Through my excellent communication skills, problem-solving abilities, and a keen attention to detail, I have the ideal skill set for this position.
Work history
Retail worker (voluntary)
Rain or Shine South Lanarkshire
Glasgow, South Lanarkshire
01.2023 - 05.2023
Collaborated with team members to meet daily sales targets, enhancing store performance.
Assisted customers with product selection, leading to improved customer satisfaction.
Maintained clean and organised store shelves for a pleasant shopping environment.
Received deliveries and stocked goods on shelves efficiently for easy accessibility.
Created attractive product displays that stimulated customer interest and purchases.
Maintained meticulous store appearance through cleaning, organising and tidying of shopfront and stockroom areas.
Took interest in customers' needs and concerns to provide thoughtful advice and product recommendations.
Assisted customers in locating specific items to boost satisfaction.
Engaged customers to enhance in-store experience and provide outstanding customer service.
Assisted the shop's social media profile
Education
Scottish Qualifications Certificate - Higher
Stonelaw High School
Rutherglen, South Lanarkshire
08.2024 -
Scottish Qualifications Certificate - National 5
Stonelaw High School
Rutherglen, South Lanarkshire
08.2022 - 05.2024
Skills
Group work
Social media assistance
Problem solving
Communication skills
Adaptability and good timekeeping
Attention to detail
Patience and diplomacy
Product display setup
Dress code adherence
Practical numeracy
Relationship building with customers
Store maintenance
Price labelling
Store layout
Customer Service
Digital marketing
Affiliations
Cheerleading
Travelling
Accomplishments
Duke of Edinburgh Bronze Award
Rookie Lifeguard (2019 - 2021)
Cheerleading team participated in All Star World Championships in Florida, May 2023