Chloe Twidale

At miller and Carter I attended to customer needs by delivering the food, drinks and amazing customer service quickly and effectively. I was available if they had any questions or complaints and made sure they were addressed immediately. I also helped with cleaning and resetting tables to ensure the next customers were seated in a clean and comfortable setting.

• Maintained safe hygiene and food handling standards for full compliance.
• Delivered friendly and fast service to process high-volume food and drink orders at peak times.
• Optimised customer experience, serving each guest with sincere, positive and enthusiastic attitude.
• Facilitated a welcoming atmosphere, engaging in friendly conversation with guests to enhance their dining experience.
• Laid tables with clean cutlery, crockery and glassware throughout sittings.
• Assisted colleagues during busy periods, fostering a team-oriented atmosphere to improve overall service.

• Kept dining area tidy, clearing tables and resetting them for new guests in a timely manner.
• Delivered meals and beverages promptly, ensuring orders were correct and met customer satisfaction.
• Took the orders of the customers and ensured they had everything they needed.
• Maintained safe hygiene and food handling standards for full compliance.
• Delivered friendly and fast service to process high-volume food and drink orders at peak times.
• Handled customer complaints with empathy, offering solutions to resolve issues and maintain positive dining experiences.
• Laid tables with clean cutlery, crockery and glassware throughout sittings.
• Facilitated a welcoming atmosphere, engaging in friendly conversation with guests to enhance their dining experience.

• Prepared and served hot and cold beverages, including fresh coffee, espresso drinks and brewed teas.
• Operated espresso machines and coffee-making equipment, consistently producing high-quality beverages that met customer expectations.
• Maintained a clean and sanitary work environment, regularly cleaning coffee machines, counters, and customer areas.
• Greeted and engaged customers, providing tailored drink and pastry recommendations to enhance their experience.
• Cleaned and sanitised work areas, utensils and equipment.
• Delivered exceptional customer service, addressing enquiries and offering personalised beverage recommendations to ensure satisfaction.